Loway Announces the Release of the Asterisk in the Contact Centre Satisfaction Report 2018 Edition

Stabio, Switzerland, November 17, 2018 –(– Loway, worldwide leading provider of solutions for call-centers, today announced the release of the Asterisk in the Contact Centre Satisfaction Report 2018 version.

In 2014, Loway released the first Asterisk call center satisfaction survey. They ran the survey as a tool to analyze satisfaction on their QueueMetrics monitoring solution users.

But results went on the direction of an overview of the Asterisk call-center industry in 2014 – 2015 that didn’t exist in the market.

In 2018, Loway launched a similar survey and planned to offer it not just to QueueMetrics users but to the Asterisk contact center community worldwide.

Which PBX model is the most used worldwide? Are customers and users satisfied? How big are Asterisk call centers in 2018?

These are questions that this professional survey, unique in the Asterisk market, tries to answer for the first time.

Call center managers and professionals can check the “Asterisk in the Contact Centre Satisfaction Report 2018,” for free, visiting the survey page at

About Loway

Loway Switzerland is a leading software development company providing professional management solutions for contact-centers.

Its renowned QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology, while WombatDialer is a flexible, easy to use, predictive dialing platform and a perfect complement to QueueMetrics on-premise or cloud software.

For more information about Loway or to become a Loway partner, please visit

Contact Information:
Maurizio Sabot
+41 91 630 9765
Contact via Email

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U.S. Army Drill Instructor Available to Roust You Out of Bed

Washington, DC, November 16, 2018 –(– Having trouble getting up in the morning? Now you can get some expert help.

With Scold Alarm, you can have a U.S. Army Drill Instructor stationed right in your bedroom, ready to roust you out of the sack at your appointed time – thanks to a new free app now available on the iPhone AppStore.

Scold Alarm goes beyond traditional alarm clocks in its ability to get you up. It’s perfect for those mornings when you really need to get to school, work, or an appointment on time – your career or your life or maybe your cruise ship departure depending on it. Not to worry, you can now enlist the services of a real, authentic, fire-breathing U.S. Army Drill Instructor to make sure you get up on time. But caution, this is not a guy who likes to hear, “Call me in ten minutes… You think this is some kinda resort we’re running here, boy?… Well, I’ve got news for you.”

You can hear his entire superheated harangue at; no charge. But warning again, this is not your mom gently calling you through your bedroom door.

Scold Alarm also provides other vocal impersonations to get you up and on your feet, ready to do battle with the world, including a Mafia Capo (“Don’t make me mad, okay, I was in a good mood…”), Beach Cop (“Okay, Sleepin’ Beauty, time to rise ‘n shine…”), Caribbean Pirate (“Still sleepin’, are ye? Heave to, young squire, time to look lively, I say!”), German Military Officer (“Get up now or get a bullet in the brain!”), Football Coach (“Listen up! It’s time to get outta that bed – I know it’s hell! You gotta Believe…”).

Coming soon: Rap Singer, Rottweiler, Dracula, many more.

Setting up ScoldAlarm on your iPhone is easy. Just select a vocal impersonation from the list you downloaded, then indicate your wake-up time. At your scheduled time, a brief buzzer will sound, followed by the vocal impersonation. Every ten minutes after that a snooze alarm will go off.

You can also set Scold Alarm on “Random” so you won’t know which character vocal impersonation is going to wake you up.

“Scold Alarm is something new,” says developer Warren Ryan. “We’re all used to dreading our alarm clocks or clock radio music going off in the morning. Scold Alarm is a lot more fun and works just as well or better. I hope to eventually have dozens of impersonations on the app. You can preview all the ones now available by going to, then if you wish download all or some on your iPhone.”

Contact Information:
W Joseph Ryan
Contact via Email

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