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Elisiontec Announced Launch of Contact Center Solution for Automobile Center

Charlotte, NC, November 23, 2017 –(PR.com)– Elisiontec is one of the leading IT companies in India. The company is based out of Ahmedabad, Gujarat, India and has been operating from there for more than 10 years. The company has been benefiting its customers across the globe with VoIP solutions and products. The company is also renowned to offer industry specific solutions. Recently, the spokesperson of the company announced to offer “Contact Center Solution for Automobile industry.”

The contact center software is developed with the features which can provide the required tools to resolve day to day concerns and make work more tractable and accountable. Also, the whole process of automobile center can be streamlined using this call center software. This solution can ensure to provide top to bottom features to empower any small to large automobile center.

“Any automobile center takes care of a lot of communication in day to day operations. They have to perform pre-sale activities, sales related activities and then post-sale activities and all these require a lot of communication such as follow-ups, reminders, answering customer and prospect queries, so on and so forth. The traditional communication solution makes it extremely difficult to keep track of communication, measuring performance of difference sales agents, etc. The call center software or a contact center solution can help in streamlining all these communication. The system will also provide call recording for call quality assurance as well as the communication can be analyzed with the help of the reports. There are many more features which remove the roadblock and empower the whole system,” shared the spokesperson of the company.

The contact center solution designed for the automobile center has a wide range of features which are listed below:

· Call routing
· Skill based call routing
· DID support
· Extension support
· Predictive dialer
· Auto dialer
· Manual dialer
· Dashboard
· Call recording and call playback
· Real-time analytics
· WebRTC phone integration
· Sticky agent
· Music on Hold
· IVRS (Interactive Voice Response) system
· Call forwarding
· Call transfer
· Ring groups
And more

“We are catering customers in the automobile industry with our contact center solution. One of them is a popular name in India, namely, Kiran Motors. They use our contact center solution for all types of communications and we are happy serving them and other companies. We would like to benefit many more automobile companies and centers with this advanced contact center solution and that is the reason we have planned this launch of the contact center solution for Automobile center,” shared the spokesperson of the company.

The company has shared the case study of the custom call center software, it has offered to Kiran Motors. Also, the company has shared a blog post which shares how this solution benefits the automobile center and which features are the most beneficial. The Blog post can be viewed from here http://www.elisiontec.com/automobile-industry-blossoms-with-contact-center-solution/ for more details.

Contact Information:
Elision Technolab LLP
Mehul Shah
1-305-328-9898
Contact via Email
www.elisiontec.com

Read the full story here: https://www.pr.com/press-release/736855

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Source: PR.com

WoMaster Has Launched an Innovative Embedded Smart City Box for City IP Surveillance Applications

Barcelona, Spain, November 23, 2017 –(PR.com)– Being a pioneer in developing an efficient and cost-saving solution, WoMaster has launched an innovative one of a kind Embedded Smart City Box for city video-surveillance.

The SCB1000/1200 series are fully integrated and embedded communication systems within an IP67 box for Smart City and Industrial Internet of Thing (IIoT) applications. It is protected by IP67 waterproof enclosure, and cable gland connectors for Gigabit 802.3bt ultra PoE /802.3at PoE plus ports, Fiber SFP, Serial, Voice, DI, DO. It is greatly flexible with different power in/out sources, internal USB, SD, Ethernet and mCPIe socket for wireless expansion. Comparing with traditional cabinet, the SCB1000/1200 series save you a lot of time and effort to assembly the power source, different media interfaces, wireless expansion, and software test and system adjustments. With the embedded ready to use Smart City Box, system integrators can easily install the box on roadside power tower, street light or wall mount on the wall/roof in the field.

System Requirements:

Smart city surveillance/IOT solution requires to be installed in outdoor environment, such as street light, traffic light, or wall/roof in the field. In Surveillance, the system needs to connect and power PoE cameras, with fiber or LTE as uplink path. The audio interface is needed for microphone and speaker, to collect local voice and also alarm warning. Different power sources must be supported such as street light, solar panel and batteries. The integration and installation is a huge task therefore an easy and safe batch configuration is a must. Management and cyber security level is as critical as the application.

Key Features:

– Full system integration with IP67 enclosure for outdoor applications
– 4 high power PoE with management to connect to cameras
– 1 Giga WAN port for network, USB for configuration and SD slot for storage
– Audio interface to connect the Speaker and Microphone
– Fiber uplink with ERPS Ring support to provide network resilience
– LTE and WiFi support as hot spot
– local RS232 interface and Lora support for IOT devices
– Flexibility power input source including AC or DC power input, two external 24V DC output and optional PV input for solar panels

About WoMaster:
WoMaster Group is an international group based in Europe, with over 20 years of industrial market experience. We provide rugged products with customer oriented support for critical applications such as railway, power and utility, waste water, intelligent transportation and IP surveillance. WoMaster product range includes Industrial Networking and Computing products.

Email: info@womaster.eu
Website: www.womaster.eu

Contact Information:
WoMaster
Tatiana Khunkhenova
886-2-55964238
Contact via Email
www.womaster.eu

Read the full story here: https://www.pr.com/press-release/736964

Press Release Distributed by PR.com


Source: PR.com