Mobile commerce to pick up during this year’s holiday season

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Burst Media has released the results of its annual holiday survey, indicating that consumers are prepped with their smartphones.

The latest annual holiday survey from Burst Media has revealed that consumers are already getting ready to start their shopping during the heaviest season of the year, and that while they plan to head to brick and mortar shopping malls and online shops, alike, they will be using mobile commerce in a number of different ways to help them throughout their purchasing journeys.

This year’s calendar has shaken up the pattern of events when compared to previous recent years.

For instance, this year, Hanukkah will be starting ahead of Thanksgiving, and for the first time since 2008, Cyber Monday will be occurring in December. This could be a defining pattern, particularly when it comes to mobile commerce, as it was barely in existence the last time this happened, so this year will present the first real data regarding what retailers can expect when online shopping kicks off when December has already started, and after Hanukkah is already in full swing.

The survey provided a considerable amount of online and mobile commerce insight for this year’s season.

Mobile Commerce Holiday SeasonAmong the key findings of the holiday shopping and mobile commerce survey from Burst Media are the following:

• Marketers have time on their sides. Among the respondents of the survey, a large portion (40 percent) begin their holiday shopping following their Thanksgiving celebrations. Only 14.3 percent have already begun, and 11.8 percent started just after Halloween.
• Smartphones and tablets are playing an increasing role in the overall shopping process. Among the respondents, 45.7 percent use smartphones, and 41.3 percent use tablets for online browsing and shopping for holiday gifts and products. This is far greater than last year’s statistics.
• Mobile commerce apps will play an important part in the shopping this season, as 54.6 percent of women and 41.9 percent of men use shopping apps at least somewhat frequently – far more than in 2012.
• Smartphones are helping with shopping in brick and mortar shops, as 40.3 percent of the respondents use their devices while inside the stores to assist in their decision making.
• Parents are using mobile commerce to comparison shop for better prices while inside brick and mortar retail locations. This was the case among 64.5 percent of moms and 63.2 percent of dads.

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