Tag: mobile ad trends

Mobile marketing presents challenges to established retail

Legacy brands face struggles that newer companies don’t seem to have to deal with.

Companies built in a more digital age seem to be making the transition to a smartphone-based economy with much greater ease than legacy retailers that have a long history that hasn’t had anything to do with mobile marketing.

Macy’s was one of the companies that has a long history but that has managed to keep up with mobile tech.

According to marketing exec Serena Potter from Macy’s, the company has observed a rapid migration of customers from their desktop computers over to smartphones. That said, despite the fact that the company has a long history in brick and mortar and e-commerce, it realized that it would be vital to place a considerable focus on m-commerce and mobile marketing if it wanted to keep up with the expectations of customers. That said, while she explained that “It wasn’t an obstacle for us as much as it was a steep learning curve.” She added that “You didn’t know what you didn’t know.”

There is a great deal more than the technology that must be mastered in order to implement successful mobile marketing.

macy's mobile marketingWhat traditional retailers are discovering as they attempt to implement mobile advertising strategies is that they can’t simply stick to the same concepts that have been successful throughout their history. Using smartphones as a marketing channel is not simply a matter of running the same types of ads on a smaller screen. Instead, there is a great deal that needs to be re-learned in terms of apps, the mobile web, loyalty programs, data collection and metrics to understand which campaigns have – and have not – been successful.

These same challenges are not quite as powerful among retailers that have been created more recently, with a mobile-first mindset already in place, said Potter. She explained that Macy’s had been focusing on desktop optimization for many years and had mastered that channel. It became highly predictable. However, with mobile marketing, “you have customers accessing different information, with different intent. A lot of research and a lot of discovery is happening and it’s all on the go,” she said.

Mobile marketing is falling under viewing trends

Only 10 percent of digital ads are delivered in a way that is compatible with smartphones and tablets.

According to recent research findings from JW Player, only 10 percent of all ads are mobile marketing compatible, which has – according to the report on the results – revealed that advertisers are greatly missing out on a highly engaged target audience that is considerable in size.

Advertisers are not properly leveraging the mobile channel when it comes to their ad placement, said the report.

The research showed that around the world, audiences are watching video content on their mobile devices 30 percent of the time. This is particularly true on smartphones, as only 6 percent of video viewers use their tablets to do so. However, it pointed out that mobile marketing is not focusing on that very large number of viewers, despite the fact that it represents nearly one third of the video watchers.

The founder of JW Player has cautioned firms that mobile marketing will be critical for their future success.

Mobile Marketing TrendsJW Player founder, Jeroen Wijering, explained that “It is vital for content creators to stay up to date on the currently industry trends and technology usage in order to best advance their online video strategy.” He went on to point out that while there has been an overall solidification in the market, there has yet to be a widespread adoption of the most strategic video standards across the industry, particularly when it comes to marketing firms.

The company is hopeful that their Trends in Online Video Report will help to provide the insight that is necessary for greater HTML5 adoption so that viewers who prefer to use mobile devices will be able to see online video that is supported by their technology of preference.

The JW Player video mobile marketing research discovered that beyond adapting to new formats over smartphones and tablets, advertisers also have ad blocking tech that they will need to overcome. This is particularly the case among European audiences. The global ad blocking rate currently sits at around 10 to 30 percent of users. According to JW Player, one of the primary drivers behind the use of the blockers is that viewers are increasingly frustrated by the intrusive banner ads that they are forced to see, and they want more control over their video experiences.