Tag: mcommerce research

Mcommerce strategy considered vital for high-end businesses, report

Mobile Commerce ReportA recent study has shown that affluent consumers use their smartphones to make purchasing decisions.

The results of the research performed by Unity Marketing have now been released and are indicating that merchants targeting high-end customers will want to make a priority of their mcommerce offerings, as over 50 percent of these affluent shoppers use their smartphones to make purchasing decisions.

This represents a doubling over 2011, when only 25 percent of this market was using mobile for this reason.

The report, which was entitled Affluents Online, pointed out that businesses with a target market of wealthy consumers had best create mcommerce websites that are engaging, sticky, and robust, in addition to a strong social media strategy and mobile platform. This effort should, says the report, be considered a necessity, and should no longer be thought to be a convenient option.

High-end shoppers have reached a full integration of mcommerce and online activities into their daily lives.

The report showed that the luxurious lifestyle to which these consumers have become accustomed is steadily increasing the use of mcommerce for various parts of the shopping process. This includes everything from informing themselves regarding products, stores, and brands, and actually making the purchases themselves.

The Affluents Online report was based on a study of nearly one thousand wealthy shoppers. The average income of the respondents was $248,900. The researchers discovered that within this group, 98 percent of the respondents had used the internet for shopping purposes and had made at least one purchase within the 3 month term of the study. On average, the online spending for high-end purchases was $3,702. The average time spent shopping was 5 hours every week.

According to the study’s lead researcher and the president of Unity Marketing, Pam Danziger, affluent consumers had not changed their online habits of paying bills, making dining reservations, making travel bookings, researching purchases, and actually buying goods and services over the twelve months previous to the study. The primary – and quite notable – difference was the shift toward mcommerce, as those consumers used their smartphones and tablets instead of their laptops and desktops.

Mcommerce becoming significant focus for Asia Pacific countries

Mcommerce Asia PacificA new study is showing that these nations are concentrating heavily on shopping over this channel.

China is currently leading the world as the region of the glob that has the largest mcommerce activity, but most of the countries in the Asia Pacific are focusing their attention on that channel at the moment.

According to a recent study’s results, the fastest rise of smartphone shopping is also occurring there.

The research was performed by MasterCard, and it showed that while China may be the country where the most mcommerce purchases are being made, it is in Indonesia and Thailand where the most rapid growth is being seen in purchases made over smartphones and tablets.

The MasterCard study showed that over half of all consumers from Thailand and Indonesia are now using mcommerce for shopping purposes.

The report was based on a study which was designed to examine the inclination of consumers to shop online and was held throughout 25 different markets around the world in November and December of last year. The final report included the results of interviews with 7,011 respondents in 14 markets in the Asia Pacific region.

These participants were asked a number of questions in order to better understand their shopping habits online. China was the clear frontrunner, but other leading countries for mcommerce included New Zealand, Singapore, Australia, and South Korea.

Among the primary drivers behind the shift toward mcommerce in all of these countries – particularly in China – was a confidence boost in shopping using smartphones and tablets. The survey showed that only 21.4 percent of the respondents said that they didn’t feel that shopping over mobile devices was secure. This was a decrease from the year before, when it had been 32.8 percent, which had also fallen from 2010, when the figure was 35.3 percent.

Beyond confidence, consumers in China also revealed that they felt that mcommerce made shopping online “easy”. Among the respondents from that country, 89.5 percent agreed with that statement, which was a rise from the year before when only 80.8 percent felt that way in the survey that was conducted for the MasterCard research that year.