Tag: keynote systems

Mcommerce performance from W.W. Grainger is excelling

Mcommerce top performanceKeynote is using the company as an example of how some retailers are improving site performance.

The results of the Keynote Mobile Commerce Performance Index for the week that ended on March 10 have been released, and W.W. Granger Inc. topped the list with an exceptional mcommerce performance in both its load time and its successful completions.

These are the two main factors that are taken into consideration by the index when it issues its scores.

During the most recent week of the index, the mcommerce site for W.W. Grainger loaded with an average speed of 4.30 seconds and was able to completely and successfully load 99.46 percent of the time. By combining those two factors, the website earned a score on the index of 938 out of a possible 1,000 points.

The next mcommerce website on the index didn’t load nearly as quickly at almost a full second slower.

HSN Inc., the TV retailer, earned the second place with its 5.23 second load time and its 99.56 percent success rate. Its score was quite close to that of Grainger, at 931. In third place was Barnes & Noble, which loaded within 5.47 seconds and had a 99.46 percent success rate. That company earned a score of 909.

The fourth place position was taken by Toolfetch.com LLC. Its load time was actually far better than that of Grainger, at 3.24 seconds, on average. However, its success rate was 99.02 percent, which brought its score to 895 and held it from achieving one of the top three positions. Target Corp snatched up the fifth spot this week, though its load time was considerably slower than those ahead of it, at 8.36 seconds. Its success rate, however, was better than the company that ranked first, at 99.67 percent. Its score was 871.

Grainger currently holds the 76th position in the Internet Retailer Mobile 400, with HSN at 14 and Barnes and Noble positioned at 31. Toolfetch is currently ranked at 248, while Target has the 34th position.

Over the entire mcommerce index, the average load time for that week was recorded to be 9.67 seconds, while the average success rate was 98.82 percent. The average score among all thirty of the businesses was 701.

Mcommerce index ranks J.C. Penney in top 10 position

mcommerce jc penneyKeynote Systems has watched this considerable improvement but believes that the retailer could do better.

Since the start of the year, J.C. Penney has seen a considerable upswing in the movement of its mcommerce website on the Keynote Mobile Commerce Performance Index, having added icing to the cake when it made its way into the top ten spot last week.

In the week ending on January 27, the retailer leapt upward by five places.

That week, Keynote ranked J.C. Penney in the tenth spot. This is a considerable improvement over its rank at 21st, which it held at the start of the month. It also helps to show the difference that the department store chain has made to its mcommerce site in order to improve its overall performance. It has been implementing a range of different improvements to the website in order to provide consumers with an improved overall experience and better its score on the index.

The company made significant improvements to its mcommerce site in two critical areas.

These areas were in its successful load time, and in the percentage of times that it was able to fully load successfully. In the most recent week that Keynote issued its ranks, it reported that the J.C. Penney mcommerce homepage was able to load successfully 99.5 percent of the time. The week before, its percentage of successful loads was 99.24.

Furthermore, the retailer was also able to shrink the amount of time that it took to be able to successfully and fully load the homepage. Last week’s average loading time was 9.25 seconds, which was measurably lower than its 9.31 seconds average from the week before that.

While this represents a tremendous improvement in the performance and rank at J.C. Penney’s mcommerce site, the Keynote Systems report did make a number of suggestions that would allow the retailer to jump its rank up to the top 5 positions. They said that the primary focus should be the speed at which the homepage was loading, as its other top ten sites all have a completed successful load speed average that is between 2 and 3 seconds less than the retailer’s most recent achievement.