Tag: bring your own device

Global Mobile Unified Communication and Collaboration (UC&C) Market to grow at a CAGR of 26.83% over the period 2014-2019. UC&C is a system that integrates the real-time communication services, such as telephony instant messaging, videoconferencing, data sharing, and others, with non-real-time communication services, such as unified messaging (e-mail, SMS, and fax). It enables an individual to send a message on one medium and receive the same message on another medium. Mobile UC&C utilizes BYOD devices that integrate mobile capabilities such as messaging, telephony, and video conferencing, offering the benefits of communication capabilities anywhere and anytime. Mobile UC&C is used in sectors such as Healthcare, Financial Services, Call Centers, and Sales and Marketing.

About the Report:

Bring your own device (BYOD) is an effective way to increase productivity and flexibility in an organization. The increased adoption of smartphones supports a mobile workforce and is driving the demand for unified communication solutions.

“Many providers and vendors have integrated mobile support and have included features that enhance the use of smartphones in UC,”.

“Features like voicemail-to-text, fixed-mobile convergence and mobile presence have been introduced to enhance the communication experience of end-users, which is expected to boost market projections through the forecast period.”

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Covered in this Report

This report covers the present scenario and the growth prospects of the Global Mobile UC&C market for the period 2015-2019. To calculate the market size, the report considers revenue generated from UC&C software and services. In addition, the report provides the deployment model of the software and services offered by the vendors. Moreover, it considers the revenue generated from the technologies used in mobile:

Collaboration tools
Video conferencing
PBX extensions

Others: It includes customer care applications and contact center applications
The report, Global Mobile Unified Communications and Collaboration (UC&C) Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

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The latest report also emphasizes the improved focus on customer service through collaborative tools. With increased competition and customer churn, organizations are in search of alternative sources of revenue and are turning their focus towards customer service.

“Improved customer service is one of the major competencies for organizations to differentiate themselves in the market and will also help the market to grow in the coming years,”

Key Vendors

Avaya
Cisco Systems
IBM
Microsoft

Businesses that have bring your own device (BYOD) programs must protect themselves against this risk.

The mobile security risk that is created by the use of tablets and smartphones in businesses as a result of the use of third party apps has experienced a “monumental increase” according to the results of a recently published report.

What it showed as that these concerns have been steadily and considerably growing.

This is the case, said the report, even in the activation of enterprise apps that have greater mobile security complexity, particularly in terms of secure browsing. This information was published within the Q1 2014 Mobile Index Report that was issued by Good Technology. It also revealed that organizations are actually trying to take back control over their risks by leveraging enterprise apps that do provide greater protection.

The data for this mobile security report is gleaned from the activation tracking done by Good Technology.

That company has tracked activations over mobile devices and platforms and then leveraged its findings from over 5000 of its customers around the world. Within the report, it was explained that companies have called IT their leading concern for this year. Moreover, there has been a considerable 57 percent growth rate (quarter over quarter) in the activations of secure enterprise apps. This is an increase over 54 percent in the previous quarter and 43 percent in the one before that.

It was also underscored by Good Technology that these are “not surprising” results. The Ponemon Institute published the 2014 State of Endpoint Risk report which also placed the spotlight on risks connected with the use of mobile devices such as tablets and smartphones. It identified third party apps as the leading risk faced by business IT departments.

The Good Mobility Index Report indicated that the total number of activations of browsing apps with heightened mobile security throughout the customer base of Good Technology saw an unbelievable 2900 percent increase during this quarter. This brought it to the app category that is fifth most activated. In previous quarters, it hadn’t even made it into the top ten most activated lists.