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Singles Day mobile commerce could be huge at Alibaba

The Chinese mega-giant company has worked hard to broaden its global reach this year.

Singles Day mobile commerce predictions continue to roll in as the big day approaches on November 11. Alibaba has made tremendous efforts to help to bolster its own successes on this unique Chinese day. At the same time, it is hoping to encourage a growing number of consumers to participate.

That said, most analytics firms have agreed that the participation in Singles Day 2016 should break records.

Millions of people have already been making Singles Day mobile commerce purchases. Alibaba’s CEO, Jack Ma, is hoping to be able to use this m-commerce trend to achieve greater results outside of China, as well. Though Singles Day was invented in China and is celebrated primarily there, Alibaba is looking to use it as a jumping off point.

Singles Day Mobile Commerce - Mobile ShoppingNovember 11 is Veterans day in the United States. This makes it unlikely to be a great date to try to carry Singles Day over to this part of the world. That said, the company is hoping to keep the shopping momentum going in the US as the holiday season follows closely on its heels.

Singles Day mobile commerce is a more recent phenomenon that started over desktop in 1993.

The day was created by a group of male Nanjing University students. They decided that 11/11 was the perfect numerical date to represent a celebration of being single. Though it had a slow start and was limited to a small local movement over e-commerce, Alibaba made it big. The company decided to take hold of the movement, which saw growing popularity, and monetize it.

By 2009, the company’s massive e-commerce platforms, Taobao and Tmall, were raking in cash through online purchases. The first Singles Day observance brought an estimated $7 million in sales. Even in a market the size of China, that figure is impressive, though not at all tremendous. By 2010, far more retaielers were on board, including one of the main rivals of Alibaba in China, JD.com.

The next year, Alibaba alone generated $820 million in sales. By last year, that figure had risen to $9.3 billion, credited greatly to Singles Day mobile commerce trends. Since 2012 the sales have been greater than those seen on Cyber Monday in the United States and it is expected that they will be even higher this year.

Mobile commerce apps taking priority among 45 percent of marketers

Applications are now being used to help enhance the rate of customer engagement while shopping.

Marketers are continuing with their rapid adoption of techniques to reach consumers via smartphone and the popularity of mobile commerce apps is a new reflection of that attitude. A new report suggests that these marketers are using mobile applications as a new way of reaching their target audience.

The report was titled “Quantifying the Rise of Mobile Apps & The Value of Deep Linking.”

That report was published by The Relevancy Group in conjunction with Branch. The research data indicated that almost 45 percent of marketers are now developing and launching mobile commerce apps to enhance customer engagement. Furthermore, over 40 percent of marketers are looking to mobile apps to boost brand loyalty. About that same percentage of marketers are also using applications for the purpose of driving sales.

Marketers recognize the increasing value of mobile commerce apps to drive revenue.

Mobile Commerce Apps - iPhone appsWhen asked their opinion about the effectiveness of m-commerce apps in driving revenue, marketers ranked them as fourth on the list of most effective channels. Above applications in terms of their effectiveness were: display advertising, social media marketing and email marketing.

According to Branch’s Todd Patton, “Email marketing remains an important part of your marketing efforts.” Furthermore, “Email is the best channel to directly reach potential customers and loyal supporters, “ he said.

At the same time, marketers acknowledge that email marketing can be very effective while at the same time being easy to use. It remains a central marketing tactic for brands due to the simplicity of the tools required in order to reach customers. It is quick, cost effective and it reaches people on virtually any connected device.

A previous Adestra and Ascend2 report called “State of Digital Marketing – Benchmarks for Success,” showed that 61 percent of marketers feel email is the most effective marketing technique. Only 23 percent felt that it was the most challenging tactic to effectively execute.

That said, 38 percent of marketers felt mobile marketing was the most challenging to execute. Still, its effectiveness appears to have made the challenge worthwhile considering the rising number of mobile commerce apps being produced.