Author: media24

Denver, CO May 06, 2023 –(PR.com)– HoduSoft, one of the fastest-growing Unified Communication providers in the world, successfully participated in the Call and Contact Center Expo. The two-day prestigious exposition was held in Las Vegas from April 26 to 27, 2023.

The event featured many keynote speakers and industry leaders who provided attendees with a wealth of knowledge and experience. Attendees were able to connect with peers and network with other industry professionals. Furthermore, there were multiple panel discussions, workshops, and training sessions that provided attendees with the opportunity to learn best practices and strategies for their contact centers.

At the Expo, HoduSoft presented its HoduCC Call and Contact Center Software, which is a comprehensive, customizable, and scalable solution for all types and sizes of businesses. The software is specially designed to help businesses manage their customer interactions across multiple channels, such as voice calls, video calls, email, chat, and social media. It provides a range of features including an auto dialer, automatic call distribution, call recording and monitoring, skill-based routing, IVR, advanced reporting, and analytics tools.

“We are thrilled with the success of this year’s Call & Contact Center Expo. We had an amazing turnout, and it was a great opportunity to connect with our customers and partners. We thank all attendees whose presence made the event a huge success. We also thank each of our team members, customers, and business partners whose trust and loyalty enabled us to be here.” said Kartik Khambhati, co-founder and chief business development officer at HoduSoft.

“As expected, the event provided invaluable insights and inspiration for professionals in the call and contact center industry. Our team is delighted that HoduSoft could be a part of such a prestigious event and we are already looking forward to participating in the next year’s event. It’ll drive us to provide our customers with the best solutions and services in the industry,” he added.

About HoduCC contact center software:
HoduCC contact center software is an omnichannel call and contact center software to map a customer journey. It covers the entire gamut of communication channels to help companies deliver excellent customer service. HoduCC helps grow call and contact center teams to resolve customer issues faster, measure and improve call support operations, and provide proactive communication support to meet changing customer expectations. The feature-rich software is an ideal solution to increase the productivity of the sales and customer support team cost-effectively.

Contact Information:
HoduSoft Pvt. Ltd.
Kartik Khambhati
707-708-4638
Contact via Email
www.hodusoft.com

Read the full story here: https://www.pr.com/press-release/886124

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Source: PR.com

Winston Salem, NC May 04, 2023 –(PR.com)– Amid growing concerns about the state of the U.S. education system, a retired school counselor, Scott Ertl, has developed the free Buoy App to help educators store and retrieve positive messages and memories for when they need an emotional lift.

Recent studies have highlighted several alarming trends in the education sector:

· The U.S. ranks near the bottom of 30 industrialized countries in math.
· North Carolina ranks #50 in the nation for school funding and began the school year 4,400 teachers short of what was needed.
· K-12 teachers have the highest burnout rate of any other profession in the U.S., at 44%.

Despite these challenges, educators continue to dedicate themselves to their students. The Buoy App aims to give them the support and appreciation they deserve.

Ertl believes that fostering a positive attitude can significantly improve teacher job performance and satisfaction. A Blueboard study found that 67% of employed Americans feel appreciation at work is in short supply, with teachers at the top of that list. Zippia reported that 87% of people wish they’d told their teachers how much they appreciated them.

The Buoy App, available for all phones, provides users with a dedicated space to store and access uplifting messages, photos, voicemails, and videos. In a recent pilot program at eight schools in Winston-Salem:

· 98% of surveyed teachers responded that the app could help them store and retrieve positive voicemails, texts, and videos.
· 65% reported that the app is easy to use.
· 21% acknowledged the potential benefits of the app for their colleagues, recognizing its value in supporting the education community even if it’s not their preferred tool.

With Teacher Appreciation Week (May 8-12), let’s give teachers something more meaningful than another coffee mug. Let’s encourage everyone to send a positive video, voicemail, or email to a favorite teacher to let them know they made an impact on your life. They can use the Buoy app so your message will always float to the top of their phone for when they need a lift.

For media inquiries or to schedule interviews with teachers in Winston-Salem who have tested the Buoy App, please contact Scott Ertl at (336) 765-7319 or [email protected].

Contact Information:
The Buoy App
Scott Ertl
336-765-7319
Contact via Email
TheBuoyApp.com

Read the full story here: https://www.pr.com/press-release/886110

Press Release Distributed by PR.com

Source: PR.com