Author: media24

Infozech is Now ISO 9001, 27001, and 20000 Certified

Delhi, India May 20, 2023 –(PR.com)– Infozech, a leading software company providing solutions focusing on operational efficiency, cost optimization, and revenue management for Telecommunications and Tower companies, has achieved three prestigious certifications: ISO 9001, 27001, and 20000. The certifications were awarded by MQAS, an international accreditation forum approved certification body. This achievement signifies Infozech’s commitment to delivering high-quality, secure, and reliable solutions and services to its customers.

Maverick Quality Advisory Services (MQAS) is a leading worldwide CMMI partner for high maturity and an international accreditation forum approved certification body. MQAS helped Infozech through the rigorous process of obtaining the certifications. The process involved demonstrating compliance with ISO standards for Quality Management (ISO 9001), Information Security Management (ISO 27001), and IT Service Management (ISO 20000). MQAS conducted audits of Infozech’s processes, policies, and systems to ensure they met the requirements of each standard.

Monika Lal, Vice President at Infozech, said, “We are thrilled to have achieved these important certifications, which are a testament to our commitment to excellence and customer satisfaction. We have always strived to provide our customers with the best possible solutions and services, and these certifications reinforce our dedication to quality, security, and service management. I would like to thank the entire team at Infozech and MQAS for their hard work and support throughout this journey.”

The ISO 9001 certification validates Infozech’s adherence to international standards for quality management, including customer focus, process improvement, and continuous monitoring and evaluation. The ISO 27001 certification confirms that Infozech has implemented robust information security controls to protect customer’s data and systems from cyber threats. The ISO 20000 certification recognizes Infozech’s best practices in IT service management, ensuring the delivery of reliable and efficient services to customers.

With these certifications, Infozech demonstrates its ongoing commitment to meeting the industry’s highest standards of quality, security, and service management. The certifications also reinforce Infozech’s position as a trusted partner for cost optimisation and revenue management solutions to telecom Infrastructure providers.

About Infozech:
Infozech is an IT solution partner serving large Tower Companies and large Telecommunication Operators from the last 24+ years. Embedded with its deep domain understanding of telecom-tower infrastructure business and ability to understand the customer’s business processes, Infozech converts them into efficient workflows for automation. Infozech provides its proven Software Modules, customization capabilities, services, and consultancy, in the Tower Domain business.

About MQAS:
Maverick Quality Advisory Services (MQAS) worldwide is a leading CMMI Institute Partner for high maturity, an international accreditation forum approved ISO certification body and empanelled by Cert- IN, IT security advisory services, CMMC.

infozech.com/news_and_event/infozech-is-now-iso-9001-27001-and-20000-certified/

For Media enquiries, please contact:
Pooja Pawar
Associate Director- Marketing
+91 9999648267
[email protected]

Contact Information:
Infozech Software Private Limited
Pooja Pawar
+91 9999648267
Contact via Email
www.infozech.com

Read the full story here: https://www.pr.com/press-release/887307

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Source: PR.com

Leading Edge Connections Celebrates 5th Year Anniversary: Revolutionizing the BPO Industry

Tampa, FL May 19, 2023 –(PR.com)– Leading Edge Connections (LEC), a visionary leader in the Business Process Outsourcing (BPO) industry, proudly celebrates its 5th year anniversary. Founded by Jon Juliano and Eric Sims, LEC has emerged as a disruptor and change agent, revolutionizing the way businesses approach outsourced contact center solutions.

Five years ago, Jon Juliano and Eric Sims embarked on a journey to transform the BPO space. Armed with a powerful vision and a determination to challenge the status quo, they laid the foundation for LEC. With only an idea and no clients, their audacious dream has now blossomed into a company that serves 11 industries, catering to the diverse needs of numerous businesses.

LEC has become synonymous with innovation and excellence, empowering businesses across various sectors to enhance customer experience, streamline operations, and achieve unprecedented growth. The unwavering commitment of Jon Juliano and Eric Sims to disrupt and change the BPO landscape has been the driving force behind LEC’s success.

“We started Leading Edge Connections with a clear mission in mind – to revolutionize the BPO industry and provide our clients with exceptional outsourced contact center solutions,” said Jon Juliano, Co-Founder of LEC. “It fills us with immense pride to witness how far we have come in just five years, and it’s a testament to the hard work and dedication of our team.”

Eric Sims, Co-Founder of LEC, added, “Our journey has been nothing short of extraordinary. We owe our success to our incredible team members, who have consistently gone above and beyond to deliver outstanding results for our clients. We are grateful to our clients, vendors, and partners who have joined us on this adventure, believing in our vision and supporting us every step of the way.”

Throughout this remarkable journey, LEC has built strong relationships with its team members, clients, vendors, and partners. The collective efforts and unwavering support of these stakeholders have been instrumental in LEC’s growth and success. LEC extends its heartfelt appreciation to everyone who has contributed to this adventure, making it possible to reach this significant milestone.

As LEC reflects on the past five years, it does so with excitement and anticipation for the future. The next five years promise to be even more exceptional as LEC continues to innovate, disrupt, and exceed expectations in the BPO industry. With a steadfast commitment to excellence and a drive to push boundaries, LEC is poised to shape the future of outsourced contact center solutions.

About Leading Edge Connections:

Leading Edge Connections (LEC) is a forward-thinking leader in providing outsourced contact center solutions. Founded by Jon Juliano and Eric Sims, LEC has quickly become a disruptive force in the BPO industry, revolutionizing the way businesses approach customer service. With a strong commitment to innovation, LEC partners with businesses across 11 industries, delivering exceptional results and empowering clients to thrive in a rapidly changing marketplace.

For media inquiries, please contact:

Payton Sims
Director of Public Relations
813.437.0000
[email protected]

Contact Information:
Leading Edge Connections LLC
Payton Sims
813-437-0000
Contact via Email
www.lec4you.com
[email protected]
Eric Sims

Read the full story here: https://www.pr.com/press-release/887259

Press Release Distributed by PR.com


Source: PR.com