Using the best practice methods for quick response codes will go a long way toward success.
If there is one form of mobile marketing that can be considered highly controversial at the moment, it’s QR codes.
While some feel it is one of the best technologies currently available, others feel it was dead before it started.
No matter how you may feel about QR codes, the fact is that some companies have used them in order to achieve tremendous responses and highly successful campaign results. The difference between the efforts that have been a complete flop, and those that have broken records is in the techniques that are used. After all, the technology remains the same, no matter how it is applied.
QR codes are not all that complex, but need to be made worthwhile or they will not be scanned.
Among the issues to consider are best practices as basic as the following:
• Placement – if your QR codes are positioned in a way that they will not be noticed, then the odds are that your results will be minimal to nonexistent. You need to make sure that they are visible enough that the viewer will spot them, as well as being the right size that they will be easily scanned. Make sure that they are not located in the crease of a magazine or in a spot that the user will not be able to conveniently snap it.
• Call to action – when you apply QR codes as a marketing tool, you need to make sure that you are encouraging the customer to do something, such as make a purchase, learn about a relevant product, or take advantage of a promotion. By simply linking to a homepage, you will be creating a dead end for users as they have been provided with no further instruction as to how to proceed. The success of these barcodes is based on using them to accomplish a specific goal.
• Landing page – the page to which consumers are directed after scanning QR codes don’t need to be complex or large. They simply need to be mobile optimized, useful, and interesting. They can include written content, but they should be designed in a way that provides a little bit at a time and encourages the user to continue to learn more. Additional content options such as videos can help to improve interest, provided that it does not overlook the call to action.
BWild |
November 27, 2012
Survey shows UK consumers want better QR codes
A new study conducted in the United Kingdom by Hitachi Consulting shows that British consumers are willing to use QR codes, if only marketers and businesses were able to use them effectively. QR codes have become favored tools throughout the advertising industry, with many agencies leveraging the capabilities of these codes to engage mobile consumers. Though advertisers and businesses have shown major favor for the codes, consumers have been less enthusiastic, with some considering the codes garish while others are entirely unfamiliar with them.
12% of consumers have scanned QR codes while shopping
According to the survey, approximately 12% of all British consumers have ever scanned a QR code while shopping. Another 36% said, however, they would be willing to use QR codes if they provided them with discounts, rewards, and more personalized services. The survey shows that younger consumers are more likely to use QR codes if they know they will be rewarded for doing so. Overall, consumers want to see QR codes used in a less ambiguous way so they know exactly what the codes are for and how they can benefit from scanning them.
Young consumers considered ideal target for QR codes
Young consumers, in particular, are an ideal target for QR codes because these people have already shown interest in the codes in the past. These consumers are steeped in mobile technology and have already established some degree of familiarity with QR codes and barcode scanning applications. As these consumers become more prominent in markets around the world, advertisers and companies have been looking for ways to engage them, using QR codes as an effective tool. Surrounding these codes in a shroud of vagueness, however, has proven unattractive for young consumers, who are demanding more straightforward and clear services.
Consumers demand more straightforward codes
Despite the relatively low use of QR codes amongst UK consumers, the codes remain one of the most widely used marketing tools in the advertising space. Marketers consider the codes to be highly effective in their ability to engage consumers, even if these consumers do not actually use the codes. The survey suggests that retailers may have to take a new approach to their use of QR codes if they want to engage a younger audience.
