Tag: mobile sales

Tablet commerce losing its lead over smartphone shopping

Confidence is growing among mobile shoppers and the gap between the use of the devices is closing.

One of the primary struggles that have been faced so far in the mobile shopping world is in consumer confidence, and tablet commerce has always had far greater results in this area than the smartphone channel.

Even veteran online shoppers often struggle with their confidence and comfort on the smaller screen.

For several years, tablet commerce has seen considerably greater conversions than those experienced over smartphones, as consumers using those devices are more receptive to shopping than they are on the much smaller screens. This has been especially true over the iPad, specifically, although all of the larger screened mobile devices do perform better than smartphones when it comes to shopping, overall.

It has never been determined specifically why tablet commerce has done so much better than smartphone shopping.

Tablet Commerce - tablets losing shopping ground over smartphonesSmartphone conversions have traditionally lagged far behind those over tablet commerce. However, the most recent statistics are starting to show that the gap between the conversion over these two channels is starting to shrink. Though the latest Adyer platform data showed that mobile purchases grew to 52.6 percent in the May to August quarter when compared to the 46.8 percent over the quarter before.

Ayder has speculated that this could be a summer trend, but it is causing many to watch the smartphone and tablet commerce figures over the next quarter to see if they continue in the same direction.

It has been guessed that the numbers may be moving that way as people become more dependent on their smartphones than their tablets. However, it could also mean that the supremacy of tablet commerce is coming to an end and smartphone users are becoming as comfortable shopping over their devices as their larger screen cousins.

At the same time, in Asia and South America, where 10.8 percent of online transactions are from smartphones and 5.8 percent are from tablet commerce, those larger screen devices are becoming more popular in those markets. The sheer scale of those markets could shift things back to tablets yet again, though the penetration of smartphones does remain well in the lead and if consumers have become comfortable with those devices, it will help to define that sector.

Mobile commerce expected to reach new heights in the US

US mobile commerce set for strong growth

Internet Retailer, a market research and strategic analysis firm, has released data that suggests mobile commerce in the U.S. will see strong growth by the end of 2013. The data shows that 500 of the largest mobile commerce businesses in the country have been reporting strong results over the past several quarters. More consumers are showing interest in mobile payments as the services available to them find alternatives to NFC technology and become more secure.

Data estimates 71% growth in mobile sales

According to the data from Internet Retailer, mobile commerce in the U.S. could grow by 63% by the end of the year. Mobile sales processed by the country’s top mobile commerce companies are expected to jump 71% by the end of 2013, surpassing $30 billion. E-commerce giant eBay is expected to see mobile sales rise above $8.8 billion as more consumers opt to shop from their mobile devices than on PCs or in physical stores.

U.S. mobile commerce reaching new heightsRetailers begin taking mobile commerce more seriously

Retailers around the world are beginning to understand that the mobile space is not something to be ignored. Mobile commerce is not simply a passing trend and consumers are not likely to give up shopping on their smartphones and tablets any time soon. Retailers that are slow to embrace mobile commerce could be missing out on a significant opportunity and run the risk of being left behind by consumers that are demanding better mobile services. Companies like eBay and Amazon have shown just how beneficial a focus on the mobile sector can be.

Security remains a top concern for many consumers

Mobile commerce has grown significantly in a few short years, but the sector is still in a state of infancy. While many consumers have shown interest in mobile payments, many more have expressed concern regarding the security of their financial information. Security concerns have been enough to keep people away from mobile commerce platforms regardless of the security features that these platforms boast of.