Tag: mobile marketing analytics

Mobile marketing isn’t well connected among many companies

Consumers are opting for a cross channel experience more than ever before while shopping in an average day.

Despite many different mobile marketing strategies and attempts at campaigns that will provide consumers with the ideal cross channel experience that will be able to reach them in a meaningful way that will encourage them to act on what they have seen.

The average consumer will easily hop from laptop to smartphone or tablet to a brick and mortar store for one purchase.

While mobile marketing companies know that this is the case, actually figuring out how to track any given consumer from one platform to the next has provided them with a highly challenging experience. This is among the reasons that many client side marketers have revealed that advertising and promoting over a string of different channels is among their lead priorities as of May 2014, when a study was conducted by Econsultancy in association with Oracle Marketing Cloud.

Over two thirds of the respondents said that cross channel and mobile marketing are a primary goal.

Mobile Marketing connectionsHowever, just because they have been taking aim at more than one platform, it doesn’t mean that they are necessarily seeing the results of their efforts. For instance, eMarketer recently stated in a report about the study that “43 percent said that they could understand their consumers’ journeys and change their marketing mix as a result, while 30 percent had implemented teams to work on integrated marketing.”

Moreover, that firm also explained that under twenty percent of the participants in the study were capable of actually measuring the financial results of having made cross channel efforts. This is problematic when taking into consideration the importance of the outcomes of online and mobile marketing, among other efforts. Moreover, these same respondents also said that they were even less able to be able to measure their customer retention rate as a result of advertising over a range of different channels.

Possibly more striking was that a mere 7 percent of the participants felt that their companies were actually ready to successfully take part in cross-channel advertising. On the whole, 62 percent of the respondents felt that their efforts were not aligned across each channel. Only 10 percent felt that their strategies that included several channels – such as radio, television, print, online, and mobile marketing – aligned from one touchpoint to the next.

Mobile marketing offers considerable opportunity for brands, says Nielsen

The majority of marketers have already felt this way, but a new report has confirmed these beliefs.

Mobile marketing has been moving at full steam ahead for some time now, but a new report that has been released by Nielsen is showing that this channel is offering brands a considerable opportunity that should not be missed.

The primary struggle is related to the fact that this type of advertising and promoting is still new.

At the moment, while it is known that there is a considerable amount of opportunity available for brands who use mobile marketing, the problem is that knowing exactly how to engage in the channel leaves many marketers feeling confused about best practices. It has already been discovered that the techniques for advertising are notably different over smartphones and tablets from what they have been over television, radio, and even the standard web.

Right now, one of the largest mobile marketing challenges is measuring the success of a campaign.

Mobile Marketing ReportCurrently, the ability to measure the effectiveness of a given mobile advertising effort has been inconsistent, at best. This produces an important barrier to growth over this channel. At the same time, the Nielsen survey showed that smartphone marketing is ready to become a fully mainstream channel that will parallel television. The research indicates the opinions of media providers, advertisers, as well as agencies, when it comes to brand advertising over smartphones and tablets. It also looks into the issues that must be addressed in order to allow it to effectively grow.

The Nielsen report said that “Marketers are deploying mobile campaigns on their own as well as a complement to other media. However, it’s this pairing of mobile with other mediums and focus on branding that gives rise to advertisers’ biggest mobile pain points.”

Addressing the disconnect that is currently being experienced over this channel will be highly rewarding for mobile marketing as a whole, as advertisers learn to calculate their campaign ROI and develop the proper metrics that will provide them with the ability to measure their successes. Once those two primary obstacles have been overcome, the channel will easily slip into the mainstream.