Snapdeal is showing rapid growth in its online sales over smartphones and tablets.
The Indian shopping marketplace, Snapdeal, has seen quite the difference over the last year in the percentage of online sales that is being brought in through mobile commerce as opposed to using a personal computer.
This most rapidly growing shopping site in India had seen only 5 percent of its $400 million in sales from mobile shoppers in 2013.
This year, the annual gross merchandise volume broke the $1 billion mark, according to Kunal Bahl, the company’s CEO, and mobile commerce is now accounting for 60 percent of its sales. Clearly, this is a tremendous rise in the share of the sales that are coming from smartphones and tablets in India. That said, this is a trend that is being sought after by online marketplaces around the world, including the giants such as Amazon.
Amazon recently revealed that it would be investing an additional $2 billion into its mobile commerce marketplace in India.
Equally, Flipkart, which is a privately held company, has announced a similar investment of $1 billion. Snapdeal has also been speaking informally with American bankers about the opportunity for an IPO in the future.
This is a clear indication that when it comes to the Indian online shopping marketplace, m-commerce is starting to play a very important role. Moreover, this type of insight suggests that retailers that want to remain competitive will need to make sure that they are providing a strong mobile optimized experience so that consumers can shop over their favorite devices.
There has been some hesitation among certain companies, simply because there is risk involved. This remains a relatively immature market, as much as it has been taking off rather quickly. That said, because the trend is clearly showing that people in India are more than willing to make purchases on their smartphones and tablets, it is becoming increasingly evident that this is a channel that is likely to stick around and only become increasingly important, as opposed to being a passing fad.
Mobile commerce is soon to be a highly competitive and meaningful market and companies that fail to keep up may miss out on a considerable opportunity.
Retailers seeing a marked rise in mobile commerce demand
E-commerce has grown to become a formidable force in India. The country’s retail sector has been working to appeal to consumers in a more dynamic way, now that many of these consumers have access to smartphones and tablets. These devices are beginning to change the way consumers shop online, making India’s traditional e-commerce initiatives somewhat outdated an unintuitive. As more consumers become mobile, retailers are beginning to consider whether the time is right to embrace mobile commerce more seriously.
Mobile technology expanding rapidly in India
The proliferation of smartphones and tablets is causing retailers to examine how to better engage consumers that are tethered to mobile devices. The best answer may be to adopt better mobile commerce services and ensure that e-commerce platforms are more accommodating to mobile devices. Currently, much the retailer industry’s online presence is built around those that shop online using their PCs. This means that e-commerce platforms are, generally, not optimized to be used for mobile devices, making it difficult for mobile consumers to shop and purchase products online.
Mobile commerce provides strong examples in other markets
Mobile commerce has already seen strong growth in other countries, such as the U.S. and the United Kingdom. In these countries, mobile commerce has helped several retailers find an impressive amount of success. According to a recent report from BI Intelligence, a leading market research firm, approximately 29% of mobile users in the U.S. have made a purchase through their smartphone or tablet. Many of these purchases were reported in the retail sector.
Retailers beginning to see a need to adapt to mobile consumers
Myntra, a leading seller of fashion and lifestyle products in India, notes that it has seen a dramatic rise in the number of people interested in participating in mobile commerce. This is partly due to the mass deployment of new mobile devices throughout the country. Consumers may be interested in mobile commerce due to its relatively new nature and the novelty that provides, but Myntra notes that demand is beginning to grow to the point where mobile commerce can no longer be ignored.
