Two recent studies has shown that device users still aren’t ready to shop and pay with their gadgets.
Although smartphones are rapidly making their way into the hands of virtually every American, nowadays, mobile commerce and payments are falling way behind the many other uses that people have for their gadgets.
This, according to the results of two different surveys that looked into the use of mobile devices.
According to research from Informate Mobile Intelligence, the average American smartphone user currently spends about 4.7 hours on his or her device, every day. That represents about thirty percent of their waking time. That research was conducted in December 2014, and shoed that device users in the U.S. are greatly likely to have access to applications for mobile commerce and payments. The reach for shopping apps, at that time, was 59 percent, and for mobile payments apps, it was 49 percent.
That said, despite the reach, mobile commerce and payments aren’t appealing to American consumers as they could.
The survey pointed out that this also doesn’t necessarily mean that shoppers aren’t using their mobile devices as a part of their purchasing process. The research indicated that 6 out of every 10 consumers will use their smartphones at some point during the shopping process when they are shopping for a product online or even in-store. However, the actual purchase is not being made over that device. That is occurring over PC or at the store’s checkout counter.
While other research has indicated that mobile security could be in the way of the use of these options over smartphones, Placeable suggested that this may not entirely be the case. Nearly 70 percent of participants in the survey said that they were willing to trust shopping over mobile commerce or making smartphone based payments. The reason that they are not using them is that they don’t see the need.