Social media marketing gains ground in 2012
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Social media marketing offers many new opportunities for businesses
Social media plays an importa
Report highlights the growth of social media platforms
The report, titled “Social Media Report 2012,” details the ways social media can be used as a communications tool for advertisers. The report highlights the growth of several social media platforms, noting that Facebook remains the most popular platform among consumers and businesses. Blogger and Twitter continue to be rising stars in the social media space, with marketers eyeing Twitter for its potential in social media marketing. Pintrest, a relatively new content sharing website, has seen the most aggressive growth this year, in terms of users.
Consumers showing more interest in mobile devices than in PCs
According to the report, more consumers are making use of their mobile devices to stay connected to social media platforms. The report shows that the amount of time consumers spend on these sites with their mobile device has gone up 21% this year. More consumers are showing favor for their smart phones and tablets than they are for their PCs, presenting an opportunity for advertisers to establish a constant connection with people no matter where they go. Businesses are also responding to this by making themselves more available to social media sites, encouraging consumers to share these sites to their friends and families.
Social media marketing presents its own challenges
The report notes that social media marketing presents several challenges, despite its beneficial prospects. Mobile consumers have shown that they are interested in visits that are marketed to them, but only 14% of these people actually purchased products that they looked up through social media marketing campaigns. Moreover, constant connection with consumers opens businesses up to more scrutiny, increasing the need for comprehensive customer service on a 24-hour cycle.