Tag: Westpac

Augmented reality banking app to be launched by Westpac

The financial institution intends to release the first 3D banking app in the world this September.

The new smartphone app uses augmented reality technology to assist customers in locating the closest branch or ATM, shows transactions, account balances, and spending locations, all of which is displayed in three dimensions, and Westpac New Zealand (NZ) hopes that the app will help customers gain better control over their credit card spending.

The app was the concept that took the top spot in The Westpac Global App Challenge in the UK.

The application utilizes the smartphone camera, which scans a consumer’s debit or credit card. After scanning, it instantly generates a 3D visual representation that is equipped with bar charts to show the user the amount of money that was spent in different categories, for instance, utilities, food, travel, etc. It also sums up loyalty points, allows the customer to make on the spot payments and flags the number of days that are left before a bill is due.

The unnamed rocket scientist, who developed the application, has a side business of building apps. Simon Pomeroy, the chief digital officer at Westpac NZ, said of the challenge winner that “His job is in innovation. He spends his time thinking about apps and saw the ability to create one he’d use himself. He was just really blown away by the fact that he could enter something online and have it taken to this level.”

Augmented reality technology takes mobile banking to another level.

Augmented reality - mobile banking appPomeroy said that after seeing the concept for the app, it became clear the impact AR tech can have in terms of “adding a new dimension to mobile banking.” He also noted that one of the important features of the app is its ability to find ATMs that were part of the ATM Global Alliance around the globe that could be used by Westpac customers free of charge.

Pomeroy stated that Westpac customers are constantly asking the company for quicker and more convenient ways to conduct their banking. What Westpac feels the app will accomplish is it can bring everyday banking to life in a visually appealing way that is easy to use. It will take daily banking to a whole new level.

The new augmented reality app will be released for iOS in September. Westpac said that there will also be an app released for Android mobile devices, which will come out later this year.

Mobile payments using HCE tested in New Zealand by Westpac

The Australian bank is the first bank in New Zealand to try out Host Card Emulation (HCE) m-payments.

According to Westpac, it is utilizing Carta Worldwide’s HCE technology for its three month NFC-enabled mobile payments trial in New Zealand, and the payments systems is compatible exclusively with Android smartphones equipped with the most recent software updates.

Westpac hopes to launch a digital wallet in the country.

Shane Howell, the chief product officer of Westpac said that the trial is the initial steps toward a fully digital wallet in the country and that they expect their mobile wallet will be available to customers in early 2015.

Howell stated that “We already use our smartphones to organize so many aspects of our lives, so using them to make payments is just a natural extension of this.” He added that the three month test is only the “first of four key components we are looking to develop that will make up a digital wallet for Westpac customers.”

He explained that there are additional components that the financial institution is considering incorporating into its digital wallet, such as loyalty programs and public transit transport cards. It is even considering a form of ID, such as a driver’s license. Howell said that what Westpac is working toward achieving is a “true digital wallet experience” that is easy for customers to use and that is safe.

Mobile payments security is an essential feature of the digital wallet.

Westpac developed the mobile wallet in a partnership it made with Carta Worldwide, a company known for global payments innovation. The Australian bank has said that for its digital wallet, security is key.

Rui Mendes, Carta’s chief technology officer said that with Carta’s advanced and layered security, every single mobile transaction that is made is protected. HCE allows for secure mobile transactions that are compatible with contactless terminals. The company’s cloud-based solution is equally as secure as using plastic cards because of its data security advancements and its app features, such as mobile PIN.

The three month mobile payments trial involves a selection of 40 Westpac customers and employees across New Zealand.