Tag: tablet payments

Are mobile payments safer than e-commerce? Zapp says they are

Among the primary barriers to paying via smartphone has been a concern that it is not secure.

Although mobile payments are becoming increasingly popular among smartphone and tablet users, they are still not increasing in use at the rate that many in the industry had predicted, despite its broad availability.

Among the main concerns that consumers have expressed is in the form of worries over its security.

That said, Zapp, a mobile payments provider, has now released a report that says that using smartphones to complete purchase transactions is actually safer than buying something over an e-commerce website. Within the report, the company explained that people using this type of service can better “…carry out secure transactions…” than would be possible if they were shopping at the typical online commerce website.

Zapp feels that mobile payments can allow a consumer to shop with the same security as they would with other transactions.

Are mobile payments safe?According to David Emsworth, a spokesperson for Zapp, the smartphone based payments ecosystem is undergoing an evolution that should make it possible for a consumer to use a mobile wallet with the same confidence in its safety and security as they would have when using any other transaction platform.

That said, Emsworth does admit that among the reasons that mobile wallets have not yet faced the types of usage popularity that would draw as much attention to them from hackers as has been created by credit cards. As there aren’t that many users, there aren’t as many criminals out there who are targeting the method.

Potential thieves aren’t yet spending the type of time and effort on cracking mobile wallet systems and platforms as they are on systems that have a considerably larger usage base. That said, as this type of transaction becomes increasingly mainstream, it is unavoidable that those thieves will start to place more of a focus on those smartphone based platforms.

Therefore, while Zapp may be right in saying that mobile payments are currently actually a safer method of shopping than submitting a credit card number into an e-commerce checkout system, it is unknown as to whether or not that will remain the case as consumers start to use these digital wallets on a larger scale.

Survey sheds light on consumer behavior concerning mobile payments

Survey shows that consumers are showing strong interest in mobile commerce but remain concerned regarding security

Bain & Company, a global management consulting firm, has released the results of a new survey that focuses on mobile commerce. Throughout the world, mobile shopping and payments have become quite popular among consumers. These people tend to be quite reliant on their mobile devices, using smartphones and tablets quite frequently in their daily life. The survey from Bain & Co. accounts for 25,000 respondents across five countries and aims to shed light on how their view mobile commerce as it exists today.

Consumers show they are somewhat unwilling to make mobile purchases in a physical store

According to the survey, more than half of respondents noted that they were aware of mobile payments. This awareness is highest in Western Europe, where 70% of respondents noted that they knew what mobile payments were and how to make a payment from a smartphone or tablet. While awareness is high, only a quarter of respondents to the survey said that they were willing to make mobile payments in stores. Online payments were considered more attractive and many respondents suggested that paying online from a mobile device was more secure than using a device in a physical store.

Security concerns prevent many people from participating in mobile commerce

Mobile Commerce Survey - Mobile PaymentsSecurity is one of the most significant challenges that face the widespread adoption of mobile commerce today. Many consumers are worried that by participating in mobile commerce their financial information will be exposed to exploitation. While consumers are concerned for the security of their financial information, the survey shows that as much as 27% of respondents were willing to make a mobile payment in-store.

High profile crimes keep people wary of mobile commerce  and shopping in general

Mobile commerce is becoming more accessible, but ongoing concerns regarding security are likely to inhibit widespread adoption for some time. Some of the security concerns that consumers have are somewhat misguided. These concerns are, however, augmented by recent spates of high profile data theft and hacking. Such events tend to spark serious doubt on mobile initiatives.