Tag: tablet commerce trends

Omniretail at CA Com has released a report describing the growth of T-commerce.

The second screen has become a mainstream experience for the majority of consumers, and according to a recent report that has been released by CA Com, tablet commerce is taking off at an extremely promising rate.

The report looked into the developments that have been occurring over a range of different shopping channels.

According to the CEO of CA Com, Rodolphe Bonnasse, trade is undergoing an extremely rapid change, and over the last year, there has been a near doubling of the share of sales that have been occurring over the tablet commerce channel. This being the case, he added that it makes it quite difficult to be able to know exactly what the future will hold when it comes to shopping and what shoppers will actually want.

The new tablet commerce and shopping report is based on various channels of purchase used from 2013 through to this year.

The primary changes that have been seen in t-commerce since last year’s report include the following:

• The drive of tablet based shopping. In France, nearly 7 percent of consumers purchased through the use of their tablets. Last year, that figure was close to 4 percent, showing that the number has nearly doubled since that time.

• The position of sales over this device. Though still considered to be a niche market, it holds third place after shopping in person and shopping over a laptop or desktop computer in terms of a channel for making a direct purchase. Last year it represented 1 percent of the direct sales market, but now it is estimated to be closer to 10 percent in France, and growing.

• The choice of home delivery. The report showed that in France, 71 percent of shoppers chose to have their purchases shipped to their homes, as opposed to other options such as picking the item up in store or having it shipped to another location, when they have shopped over their mobile devices.

Bonnasse added that while there have been some challenges associated with the adoption of tablet commerce, at the same time, this considerable shift in shopping behaviors offers a great deal of potential to brands and companies.

Although smartphones provide a very important channel, it’s the larger screens that bring in the big sales.

While smartphones may be attracting a great deal more attention from the media than tablet commerce, the story is notably different when it comes to the perspective of the retailer.

These merchants have recognized that the larger screens are the most important place for focus.

Tablet commerce is vital to retailers because these bigger mobile devices are used by consumers to do more of their online retail browsing than smartphones. Even though the penetration rate of smartphones is greater than that of tablets among consumers in the United States, the larger screens make up notably more retail traffic and sales than the smaller counterparts.

It is this knowledge that makes tablet commerce the most important channel in mobile.

BI Intelligence has recently released a report that examined the entire mobile commerce environment and determined that retailers have taken their time in differentiating between the performance of tablets and of smartphones. M-commerce as a whole and the individual branch of t-commerce provide different results, and merchants are only just now starting to recognize this and take action on what they know.

The report has made some recommendations for retailers and where they should be placing their focus in order to respect the importance of tablet commerce. The reason that they feel that they should prioritize the larger screen include:

• Higher order values than those made over smartphones and four times the overall revenue (at an average order value of $151 over tablets and $124 over smartphones).
• More overall traffic from larger screen devices.
• Greater retail traffic as consumers prefer visiting retail websites over tablets than over smartphones.
• Improved conversion rates as larger mobile devices convert seven times more than smaller when it came to paid search clicks in the United States. The iPad brought in the vast majority of those conversions.
• Better user demographic, as tablet computers are more likely to be owned by consumers and households that are within the higher income bracket, which are key targets for retailers.