Starbucks sees strong potential in mobile payments
Starbucks has seen a significant degree of success through its mobile payments initiative. The company, which began embracing mobile payments only a few short years ago, continues to see more consumers show interest in the idea of mobile commerce with each passing day. The company now reports that it processes more than 3 million mobile transactions every week, and expects that this number will continue to grow as the company begins to put more focus on innovation in order to continue capturing the favor of tech-savvy consumers.
Company continues to focus on innovation
Mobile payments are quickly becoming a staple for Starbucks, but they have not yet become the company’s lifeblood. The company has been able to offer consumers a more convenient and efficient way to pay for products, but Starbucks is beginning to look for ways to improve the mobile payments experience. As such, the company has a goal to further bridge the gap between the physical world and the digital world.
Starbucks aims to connect physical and digital worlds
Bridging this gap can be somewhat difficult given the vague nature of the separation of these two realms. Starbucks is keen to create a deeper experience for consumers when it comes to mobile payments and shopping in physical stores. Part of this involves providing consumers more information concerning certain products and giving them the opportunity to engage in this information in a dynamic fashion. The company also has plans to put emphasis on its line of health and wellness products, and will offer these products through a variety of mobile initiatives in the future.
Mobile payments find support throughout retail industry
Mobile payments have been well received by Starbucks and its consumers. Starbucks is not the only company showing a strong interest in mobile payments. Much of the retail industry has become enthralled with the concept of mobile commerce. This interest is largely driven by the increasing number of consumers with smartphones and tablets who are interested in a new form of commerce.
Starbucks reports spike in mobile payments
Over the past two years, Starbucks has been slowly increasing its mobile presence. The company has seen a marked increase in mobile traffic as more consumers begin to visit its website from mobile devices, but a relatively new trend shows that consumers are becoming more inclined to pay for purchases using their smartphones and tablets. Starbucks has reported a sharp increase in mobile payments over the past year, claiming that the company has reached a major milestone in the realm of mobile commerce.
Company continues to focus on mobile sector
According to Starbucks, more than three million mobile payments are made for the company’s products every week in the U.S. The company suggests that mobile payments are so popular with consumers because they represent a more convenient way to pay for goods. Many consumers that frequent Starbucks have mobile devices of some kind, making them more apt to make a payment using their smartphone or tablet. Starbucks suggests that doing so may be a matter of prestige, as mobile payments are considered somewhat exclusive due to the lack of comprehensive mobile commerce services in several industries.
New global initiative expected to be launched by Starbucks
Backed by the strong growth of mobile commerce, Starbucks has announced plans to launch a new cross-channel, multi-brand loyalty initiative that will cover the globe. The initiative is meant to highlight the social aspects of Starbucks and provide more value to business partnerships around the world. Mobile payments are expected to play some role in the initiative as Starbucks looks to promote mobile commerce outside of the U.S.
US is not only country where mobile payments are gaining momentum
While Starbucks has seen major growth in mobile payments in its home country, the U.S. is not the only place where mobile commerce is taking off. The United Kingdom and Asian Pacific markets are home to aggressive growth in the mobile commerce sector. This growth is largely due to a growing population that can afford smartphones and tablets as well as the introduction of easy-to-use mobile commerce services in several countries.
