Tag: social commerce

Commerce is becoming more integrated with social media

Social commerce is a relatively new term being used in the Western world. It is not a term that is often used, even with regards to e-commerce, but the phenomenon behind this world is gaining power throughout the world. Social commerce refers to the use of social networks in the context of e-commerce transactions. In China, this has become a powerful force and the country’s social networking sites are beginning to evolve to become more mobile-centric and engage consumers in commerce.

Mobile commerce is changing the way people interact with businesses

Commerce is beginning to change due to the adoption of mobile technology. More consumers are using their smartphones and tablets to make their lives easier and more convenient. These devices are trafficking consumer information and have successfully changed the way people interact with one another and with businesses. As people become more aligned with mobile technology, businesses are taking steps to embrace mobile commerce. A growing number of these businesses are beginning to see that they can find success through leveraging social media to promote mobile shopping.

Tmall shows off the capabilities of its social commerce platform

Tmall, an online retailer similar to Amazon, is one recent example of a company embracing social commerce. The retailer has integrated a social media platform that is being used as a consumer-power review system. The platform allows users to rate products and companies based on various factors, such as the accuracy of a product description and the customer service being offered by a company. Products with high rating receive more promotion from Tmall through the social platform.

There is more spending power among active social media users in China than in the US

One of the reasons social commerce has become so powerful in China has to do with who actually uses social media platforms. In the U.S., the largest demographic of active Facebook users are those that have recently graduated college, whom tend to have very little spending power. In China, however, the majority of those that are active on social media sites have higher incomes and more spending power, making them an ideal demographic for social commerce.

CardSpring is purchased by the massively popular social networking service.

Twitter has announced that it has bought CardSpring – an application platform with a simple API that enables developers to connect digital apps to debit or credit cards – and the social networking giant believes that the payments company will help it provide card-linked offers to consumers, which could help boost its social commerce.

CardSpring is well known for its easy-to-use application programming interface (API).

Commenting on the recent acquisition, CardSpring stated in a blog post that “At Twitter, we will continue to grow the adoption of our platform and work with our publisher, financial, and retail partners to create new, innovative commerce experiences for consumers.”

Twitter has previously provided its users with the ability to obtain discounts and deals. According to Twitter, users can already “surprise someone with a coffee, or even add items to their online shopping cart – all directly from a Tweet.” The company stated that as they work on its commerce future, they are confident that CardSpring and the technology it has developed will be a “great fit”.

There are different ways that Twitter could use CardSpring. As an example, it could use it to allow card-linked offers. For instance, a user could receive a tweet from a merchant containing a discount, which would ask the user to enter their credit card number. Later, when the user makes a purchase from this merchant either in-store or online, CardSpring would recognize the credit card number and automatically apply the discount.

At the same time, it would provide the merchant with performance analytics of their offer. Thus, these types of promotions could increase Twitter’s relevancy to local businesses interested in boosting their in-store sales and not just their follows and retweets.

The recent acquisition could lead to a brighter social commerce future for Twitter over Facebook.

Prior to Twitter’s announcement, Facebook revealed it had begun testing its Buy button, which allows online shoppers to buy goods and services directly from their News Feed. However, the one major social commerce advantage that Twitter may have over its competitor is its retweet feature. On Facebook, users can click “Like” on a post and they can also “Share” it, but a retweet immediately shares a message to all of that user’s followers. In other words, it gives merchants a much greater chance of growing their customer base because retweets are likely to reach more users and re-sharing is a huge part of the Twitter culture.