Tag: retail m-commerce

M-commerce expected to warm up over the summer

According to a recent study performed in the Indian market, there are hot products sold over mobile.

eBay India has released the results of their summertime m-commerce survey and has discovered that the channel will be exploding with shoppers over the hottest months of the year, and they know exactly what they want to buy.

The scorching heat appears to be adding some warmth to the smartphone shopping marketplace.

Within the m-commerce survey, eBay discovered that more than fifty percent of the population intends to make purchases over their smartphones or tablets, typically from the comfort of their own homes. They are choosing this alternative over having to leave their homes to deal with the sweltering heat this summer in order to head to the local mall.

Fifty nine percent of the m-commerce participants said they wanted to shop over smartphones and tablets.

The reason cited for this preference toward staying in and shopping over m-commerce instead of going in person to the mall was that they would be able to stay out of the heat and avoid the overcrowding in the market areas.M-commerce Summer

The survey also identified the top products that are expected to be purchased over the m-commerce channel. The research respondents said that they would be most likely to buy cotton apparel, shorts, t-shirts, caps, and sunglasses. Among the colors that are most likely to be purchased are green, blue, white, cream, and black.

According to the eBay India country manager, Muralikrishnan B., the adoption of m-commerce “has increased significantly in the country due to multiple factors such as enhanced 3G penetration and availability of affordable smartphones.” He added that this activity has become one of the preferred option for many Indians, particularly among those in the smaller cities.

This has become increasingly obvious as a recent m-commerce study that the company also performed has shown that 49 percent of the users of the online marketplace are from non-metropolitan cities. He added that because eBay is one of the pioneers into this channel within the country, they have considered it to be truly promising to watch the shift toward mobile in India.

M-commerce efforts of retailers and manufacturers are falling short

IBM m-commerce data reportIBM data shows that the companies that stand to benefit the most are not taking advantage of the opportunity.

According to data from IBM, manufacturers and retailers could take advantage of tremendous opportunities being offered by m-commerce, but are not prepared to do so to its fullest extent.

These organizations are not adequately positioned for effective movements within this environment.

According to IBM global electronics leader for global business services, Paul Brody, “I don’t think that either of them is well positioned to have a leadership position in the pocket of the consumer.” He expressed this opinion at the Consumer Electronics Show (CES) this year. He gave the m-commerce example of Square, which is a technology provider that allows consumers to make mobile payments at stores using their smartphones. This would allow for a hands free transaction.

For m-commerce this is the “prototype for the always-on, zero user-interface experience,” said Brody.

He took the mobile payments example to the next level by saying “Now imagine this technology for comparison shopping,” and added that “You are in the grocery store and they send you a message saying, ‘Why don’t you grab that roll of toilet paper because it is cheaper than anywhere else.’ I’m not sure that the retailers and typical OEMs have the technology and experience to focus on mobile vehicles to do that.”

According to another speaker at CES, the interactive marketing firm, SapientNitro’s chief experience officer, Donald Chestnut, explained that the behaviors consumers while both online and in-store is quite different from the way that they shop when they are sitting at their home computers.

He elaborated by pointing out that there are big box retailers that are now looking into this behavior and that are making efforts to leverage it by providing their associates with iPads so that customers within the store will be able to gain more information from the employees.

A recent m-commerce survey conducted by SapientNitro and GfK Roper showed that 70 percent of American retailers would like to be able to boost their shopping experience in-store. That said, when smartphone owning consumers were asked what they wanted, their response was that they would like more mobile friendly store flyers, to have downloadable in-store navigation apps, and the ability to use their devices for making payments.