Tag: mobile wallets

Smartphone and tablet banking has been suffering from the same worries from consumers.

Despite the fact that smartphone payments and banking services are being used by a growing number of people, mobile security concerns are keeping the rate of adoption at a notably lower level than its full potential.

This, according to the most recent report issued by the Interactive Advertising Bureau.

The report was issued by the bureau in its partnership with Viggle and with InMobi. They discovered that while smartphones and tablets are being used increasingly by consumers who are managing their money online, its adoption would be greater if certain barriers did not remain in the way. Among consumers, 58 percent regularly use the app from their bank, while 50 percent use the optimized website. That said, there remain a large number of individuals who hesitate to use these services due to mobile security concerns.

Mobile security has not yet proven itself to many of the potential users who have yet to be swayed.

According to the vice president and general manager for the Mobile Marketing Center of Excellence from the Interactive Advertising Bureau (IAB), Anna Bager, discussed the situation studied in the research when she said “Clearly, mobile users are leaning into their devices for personal finance assistance wherever and whenever they happen to have a need.”

However, Bager also pointed out that consumers are still worried over mobile security issues with this type of services, even though they are using them more than they have before. She explained that “Most financial apps already contain rock-solid security, but consumers seem not to be as plugged into that fact, and that knowledge gap can make all the difference in driving further usage and adoption.”

Bager said that mobile security is an area where financial services marketers should be placing a significant amount of their focus in the campaigns that they are planning. The supported this belief, as 52 percent of its participants said that they would require a concrete guarantee, even in the case that the device should be lost, before they would use a smartphone for payments and banking for the first time, or before they would increase their use for these activities.

PayPal announces retail expansion of its mobile wallet service

PayPal has announced that it is expanding its mobile wallet service to five new U.S. retail partners. This will increase the number of stores that accept mobile payments using the PayPal mobile wallet to 18,000 nationwide. PayPal has shown an intense interest in mobile commerce over the past year, hoping to engage a new generation of consumers that prefer to make purchases using their mobile device rather than traditional forms of payment. PayPal is one of the few companies that is ideally suited for the emerging mobile commerce arena because of its longstanding focus on digital commerce.

Company signs new deals with several retailers

PayPal has signed new agreements with RadioShack, Dollar General, Famous Footwear, Mapco Express, and Spartan Stores, as well as two other retailers that have not yet been identified. These stores will feature support for PayPal’s mobile commerce processing technology, which will allow consumers to purchase products using their smart phone with funds that are associated with their PayPal account.

Mobile wallet from PayPal avoids NFC technology

PayPal launched its mobile wallet in early 2012 to a limited market. The company has been testing the mobile commerce waters ever since, making modest advances in its hold on the market and showing caution in terms of consumer security. Notably, PayPal’s mobile wallet does not support NFC technology, which has become a common foundation for the mobile commerce sector. This is because PayPal was unconvinced of the security features that were associated with the technology, opting instead to institute its own technology and software to ensure the protection of its customers.

Success of mobile wallet may put PayPal on par with Google and Isis

The company has been championing its alternative to NFC technology for several months, suggesting that it provides consumers with a more secure way to participate in mobile commerce. By expanding its retail partnerships, PayPal is looking to make its wallet more available to a wider audience. If the company’s service continues to provide successful, PayPal may soon emerge as a major competitor with others in the mobile commerce sector, such as Google and Isis.