Tag: mobile spending

Amazon sees a future in mobile commerce

| February 4, 2014

Amazon continues to work on its mobile presence

Amazon is beginning to gain momentum when it comes to mobile commerce. The company has already established a strong presence in the mobile space. As of June 2013, approximately 57% of the retailer’s user accessed Amazon with a mobile device. With the launch of Amazon’s Login and Pay service in October of 2013, the company has seen more mobile activity. Amazon is expected to find even more momentum in the mobile field as it continues to develop various mobile-centric initiatives.Amazon mobile payments

Company may seek to bring a point-of-sale solution to physical retailers

As Amazon’s mobile interests continue to gain traction, the company may have plans to bring a point-of-sale solution to physical retailers during the summer of this year. This solution would leverage the Kindle device as a checkout platform. The device would be equipped with a card reader that is similar to platforms offered by PayPal and Square. This would allow consumers to make purchases in a more efficient manner than if they used traditional checkout methods. This solution would also accommodate mobile commerce.

Amazon may opt to birth its own mobile commerce platform in the future

Amazon boasts of over 224 million credit cards that are linked to consumer mobile devices that use the Amazon application. These people have been accessing Amazon to purchase products directly from their mobile devices fairly regularly and this may serve as encouragement for Amazon to develop its own mobile commerce platform. The company’s Login and Pay system is meant to make it easier for consumers with Amazon accounts to pay for products, but this service may also be a precursor to a future mobile commerce platform.

Amazon remains dubious concerning its plans for the mobile space

The company is somewhat notorious for being secretive with its future endeavors. Amazon has expressed strong interest in mobile payments, but has been elusive when it comes to the matter of how it will tackle mobile commerce in the future. Currently, a significant portion of mobile shoppers make use of Amazon on a daily basis, giving the company a strategic advantage if it does decide to break into the mobile commerce space more aggressively.

Mobile commerce may have fallen $16 billion short during the 2013 holidays

| January 17, 2014

Mobile spending grows, but retailers miss out on a significant opportunity

The 2013 holiday shopping season has proven to be quite successful for most retailers and brands. A recent report from comScore show that online spending passed $46 billion during the holiday season while another report from the National Retail Federation notes that overall spending reached $601 billion. Mobile spending has grown significantly in 2013, but Jumio, a market research firm, has released a new report that suggests that mobile commerce has missed a major opportunity.

Mobile commerce misses out on $16 billion

According to the report from Jumio, mobile commerce missed out on $16 billion over the 2013 holiday season. Overall, the report shows that mobile spending has grown, but many consumers have reported a lackluster experience with their shopping experience. Mobile shopping platforms from retailers were launched late last year in order to attract the mobile audience, but these platforms were hastily developed and some were crippled by glitches that prevented people from purchasing products.

Abandoned carts may be the culprit behind the loss of revenue

Mobile commerce shoppingThe problem may lie with abandoned shopping carts. Carts are quite common in e-commerce and they serve as a place where products are stored before the checkout process has been finalized. Jumio suggests that consumers running into significant problems on mobile commerce platforms often caused them to abandon their online shopping carts. In many cases, platforms failed to store product information properly, causing consumers to abandon their digital shopping carts and start the process from the beginning.

Poor shopping experience cause consumers to drop mobile commerce

The report shows that some 51% of consumers opted to abandon their digital shopping carts because of security reasons. These people did not believe that a mobile commerce platform would be capable of keeping their financial information safe.  Some 47% abandoned carts because of difficulties regarding mobile payments, while 41% claimed that a mobile commerce platform they were using was simply too difficult to manage. Another 23% of consumers reported that their transactions would not go through during the checkout process, causing them to seek out more convenient forms of shopping.