Tag: mobile social media

These two industry leaders are generating more in store action than other networks.

A new social media marketing survey conducted by ACTIVE Network has revealed that 47 percent of social network users have taken offline action in some way following an interaction on one of those sites.

These actions consisted of such behaviors as making a purchase, meeting someone, or participating in an event.

Social media marketing and consumer behaviors from five networks were examined within the survey. They included Facebook, Pinterest, Twitter, Google+, and LinkedIn. Among them all, it was determined that Facebook was the greatest driver of offline actions. In fact 87 percent of the users of that site had taken part in at least one offline action as a result of an online interaction there.

The second social media marketing position was taken by relative newcomer, Pinterest.

Pinterest’s social media marketing generated offline action among 70 percent of its users. Next was LinkedIn, with 60 percent, then Twitter, at 56 percent, and finally Google+ at 37 percent. The ACTIVE Network study was entitled “Beyond the Click”.

Also determined through this study was that Facebook and LinkedIn were the leaders in social media marketing that brought about personal connections and meetings in person. These two networks frequently led to meeting offline as well as building direct contacts. In fact, 70 percent of the users of Facebook have gone on to make direct contact with someone because of an interaction that had occurred on the site. Comparatively, 56 percent of LinkedIn users experienced the same result after an interaction on that network.

Similarly, among Facebook users, 40 percent had actually met someone in person because of an interaction that had occurred on that website, where 25 percent of LinkedIn members had done the same thing for that reason.

When it came to event attendance, the leaders were Facebook and Twitter. At Facebook, 58 percent of users had attended an offline event following social media marketing on that site, whereas 31 percent of Twitter users had done the same thing because of what they’d experienced on that network.

Social media marketing offers many new opportunities for businesses

Social media plays an important role in the lives of millions of people around the world. Platforms like Facebook and Twitter have shown that consumers are very interested in keeping in touch with their friends and family online, while also sharing their interests with others and promoting companies they like. Social media offers many opportunities to the marketing sector, especially in terms of mobile marketing. A new report from NM Incite, a social media and market research firm, highlights the opportunities that social media marketing represents.

Report highlights the growth of social media platforms

The report, titled “Social Media Report 2012,” details the ways social media can be used as a communications tool for advertisers. The report highlights the growth of several social media platforms, noting that Facebook remains the most popular platform among consumers and businesses. Blogger and Twitter continue to be rising stars in the social media space, with marketers eyeing Twitter for its potential in social media marketing. Pintrest, a relatively new content sharing website, has seen the most aggressive growth this year, in terms of users.

Consumers showing more interest in mobile devices than in PCs

According to the report, more consumers are making use of their mobile devices to stay connected to social media platforms. The report shows that the amount of time consumers spend on these sites with their mobile device has gone up 21% this year. More consumers are showing favor for their smart phones and tablets than they are for their PCs, presenting an opportunity for advertisers to establish a constant connection with people no matter where they go. Businesses are also responding to this by making themselves more available to social media sites, encouraging consumers to share these sites to their friends and families.

Social media marketing presents its own challenges

The report notes that social media marketing presents several challenges, despite its beneficial prospects. Mobile consumers have shown that they are interested in visits that are marketed to them, but only 14% of these people actually purchased products that they looked up through social media marketing campaigns. Moreover, constant connection with consumers opens businesses up to more scrutiny, increasing the need for comprehensive customer service on a 24-hour cycle.