Tag: mobile payment platform

PayPal continues to snub NFC technology in mobile commerce

It is no secret that PayPal is not a fan of NFC technology. The technology enables mobile devices to collect and distribute information over very short distances. While the technology has seen use in marketing, its most well known for its uses in mobile commerce. NFC technology can effectively turn any mobile device into a payment platform, allowing consumers to make purchases for goods and services using nothing but their smart phones or tablets. While the concept of mobile commerce has becoming very attractive to consumers, PayPal believes that its reliance on NFC technology is a fallacy.

Use of NFC technology may lead to failure

In the past, PayPal has been somewhat outspoken in its opposition of NFC technology. Recently, however, the company has been growing more aggressive in its stance on the matter. According to David Marcus, president of PayPal, the technology may actually be harmful for the retail industry, which has come to embrace mobile commerce in a big way. Marcus suggests that NFC is not the right technology to facilitate mobile payments from consumers and that the more retailers focus on its use, the more likely they are to meet failure.

Poor experiences create tension in mobile commerce

Marcus suggests that NFC technology created a very limited experience for consumers, especially with their relationship to a retailer. Despite the somewhat simplistic nature of NFC technology, Marcus claims that consumers often have a bad experience when making purchases with NFC-enabled devices at retail stores. The president of PayPal notes that this experience is largely due to the fact that consumers are forced to make use of physical NFC terminals in order to make a purchase, rather than make purchases wherever they are using their Internet connection on their smart phone or tablet.

PayPal investing in alternative solution

PayPal has been investing heavily in an alternative to NFC technology. The company has been working on building a multi-channel solution that will allow consumers to make mobile payments without having to interact with a physical terminal or checkout system. The solution that the company has been investing in is meant to facilitate payments in-store and online, providing consumers with more flexibility in their mobile commerce interests.

Verizon Wireless facing accusations of baring access to Google Wallet

Verizon Wireless has been making a name for itself in the realm of mobile commerce through the Isis platform. The company has been getting attention in the mobile commerce space for more than its participation in the Isis venture, however. Rumors have been circulating concerning the company’s restrictions concerning Google Wallet. According to these rumors, Verizon Wireless has barred all customers from accessing Google’s own mobile commerce platform. The telecommunications giant, however, suggests that this is not the case.

Company files report to the FCC

Verizon Wireless has delivered a report to the U.S. Federal Communications Commission, which regulations domestic and international communications via radio, television, wire, satellite, and cable. In its report, Verizon Wireless claims that it has not taken any steps to restrict access to Google Wallet. The allegations concernng the company’s restrictions are likely linked to a problem with Google Wallet itself, rather than any action that Verizon Wireless has made.

Problems may lie with Google Wallet itself

Earlier this year, Verizon began releasing NFC-enabled smart phones to the market. At the time these devices were released, Google Wallet was not ready to be made available on these platform. This quickly changed, however, as Google pushed for inclusion into the Verizon Wireless network, making the Wallet application compatible with the company’s latest  mobile devices. Problems began emerging as consumers found that they were unable to use Google Wallet, even though it was completely compatible with the device they purchased from Verizon Wireless.

Verizon suggests Google Wallet has yet to be approved for its security features

Verizon claims that the problem lies in the fact that Google has done little to gain approval for its mobile commerce application in terms of security. Verizon Wireless notes that Google Wallet’s security features require that it be approved by the company before it can be made widely available to customers. The company claims that Google is already well aware of this necessity, but that the technology giant has not yet sought approval for its mobile commerce platform.