Tag: ibm mobile commerce

UK mobile commerce up on Boxing Day, says IBM

The day after Christmas, has shown to be very important to shopping in the United Kingdom, yet again.

Boxing Day, the day that follows Christmas, has long been a very important shopping day for finding great discounts and sales, and IBM has revealed that this tradition continued, but this year it was breaking records in UK mobile commerce.

The IBM Digital Analytics Benchmark showed that sales skyrocketed compared to 2012.

Among the findings from IBM in its Digital Analytics Benchmark was that a great deal of the Boxing Day shopping on retail websites came from UK mobile commerce locations. This suggests that smartphones and tablets are rapidly becoming one of the preferred methods of browsing and comparison shopping for British consumers. In fact, smartphones were found to be the most popular device for browsing for products and sales.

Though online shopping is still dominated by PCs, UK mobile commerce is rapidly growing.

UK Mobile Commerce Sales Go UpWhile smartphones were preferred for browsing, among mobile devices, it was tablets that played the most important role for sales, themselves. That said, consumers still preferred to look around on those gadgets but make their actual purchases either on their laptops and desktops, or in person within the shops, themselves.

IBM’s data showed that on December 26, there was an increase in online sales by 40.4 percent when compared to the same date in 2012. Of all online traffic, smartphones and tablets represented 58 percent, that day, which was a massive 42 percent increase over the year before. The sales that were actually completed over those devices experienced a growth rate of 63 percent year over year. Among the total of online sales on that day, they represented over 45 percent in the United Kingdom.

The average order value that was placed on smartphones was £78.06, whereas the average order value for purchases made over tablets was slightly higher at £83.55. This indicates that people may be more comfortable spending slightly more when using devices with larger screens. When it came to actual online traffic overall smartphones represented just slightly more than tablets at 29.9 percent as opposed to 28 percent, respectively.

Mobile commerce hits record high on Black Friday

Report highlights the growth of mobile sales and traffic

IBM has released a new report concerning the performance of e-commerce on Thanksgiving and Black Friday of this year. The report shows that online sales reached new heights this year, with mobile sales showing record growth. Retailers had been anticipating that mobile commerce would have a strong showing during the 2013 holiday shopping season, but many have been surprised at just how many people have taken to shopping from their mobile devices this year.

Black Friday proves popular with mobile shoppers

According to IBM’s report, the average order value for online consumers was $135.57 on Thanksgiving Day, a 2.2% increase over what order value had been reported in 2012. Thanksgiving Day saw the greatest degree of foot traffic to physical stores, but consumers opted to shop from their mobile devices during Black Friday. The report shows that mobile traffic to retail websites grew by 39%. Mobile sales also showed healthy growth, with sales spiking 43% over what they had been on Black Friday of 2012.

Smartphones are leading the charge in mobile commerce

Mobile Commerce - Black Friday Sales 2013Smartphones were the most popular mobile commerce platform for most consumers. Many favored iOS devices for their mobile shopping forays, but Android devices have been growing more popular for mobile commerce in recent months. The report shows that the majority of mobile sales came from consumers based in Atlanta, Georgia.

Efforts of retailers may be paying off

Retailers have been hard at work trying to engage mobile consumers. Throughout 2013, many retailers have been teaming with mobile commerce firms in order to provide consumers with different and more convenient ways to shop and pay for products. In order to entice consumers, many retailers have been offering special discounts specifically for mobile shoppers. These initiatives have proven quite effective, as IBM’s report shows the strong growth in mobile sales and traffic that have been reported this year.