Tag: geolocation app

The iBeacon from Apple will be used to help to provide regular customers the experience they want.

In Germany, the managers of upscale restaurants take great pride in their ability to recall the names of the majority of their regular customers and to be able to remember each of their preferences in terms of seating, drinks, and meals, and now geolocation technology will be used to help to give them a bit of an edge.

This location based tech will remind them of the diner’s favorite table, the dishes they order most, and more.

The Mook Group, which owns five high end restaurants is now testing the geolocation technology from Apple called iBeacon. The owner of the company, Christian Mook, will be using this technology to track the customers who enter one of his restaurants. Should this prove to be effective, he intends to roll it out into the remaining four locations, as well.

The geolocation technology will only work with the customers who have downloaded the app.

The app uses location based tech in order to detect when the guest has entered the restaurant and tracks how much time that individual actually spends within the restaurant. It also uses a type of ranking system that will reward that individual for his or her loyalty. According to Mook, he is hopeful that it will also be able to track additional information, in the future, such as indoor location, the items that are ordered, and the amount that is being paid by any given customer.

This entire effort is being made for the purpose of being able to provide additional services to regular customers, and to improve those that already exist.

The iBeacon element of the app functions through beacon pods that are installed throughout the restaurant location. This uses low energy Bluetooth technology to identify when a customer has entered the restaurant, and then it tracks that individual’s location to within an accuracy of five to ten inches. The app merely needs to be downloaded and installed in order to work with the geolocation technology of the iBeacon pods. It does not have to be opened and activated.

A popular UK mall is using iBeacon technology for its special “Ladies Night”.

The marketing team at Meadowhall shopping center, located in Sheffield, South Yorkshire, England, has developed a mobile app that uses geolocation technology, which will give its female shoppers the opportunity to take advantage of great deals and bargains during its “Ladies Night” event later this week.

Shoppers with the mobile app can receive real-time discount offers.

Meadowhall’s marketing team, in collaboration with technology startup TagPoints, developed the application. However, the app was not only designed for the upcoming event, but has also been created to work with specific events that are occurring throughout the shopping mall’s calendar. That being said “Ladies Night” will be its initial test.

When users download the app, real-time shopping deals from retailers in the mall will be sent directly to their mobile device. This is made possible through BLE (Bluetooth Low Energy) iBeacon technology.

When a shopper discovers a hotspot, a push notification is sent to their smartphone. All they need to do is tap the notification to activate the offer. Once activated, the offer can be redeemed immediately. Some of the participating retailers include: Hotel Chocolat, House of Fraser, Cath Kidston, and Krispy Kreme.

Meadowhall’s marketing director, Richard Pinfold, said “our upcoming Ladies’ Night event provides us with the perfect opportunity to launch this new platform. We will be closely monitoring our customers’ response to the trial to best manage the frequency and targeting of messages, and indeed the hotspot locations as a result.” He went on to say that iBeacon is an “exciting marketing concept”. It allows Meadowhall to connect with its shoppers and provide them with appropriate discounts and offers based on the customer’s location.

The introduction of geolocation technology is only one of many new systems implemented by Medowhall.

In addition to the app that uses iBeacon, the mall has also put its MallComm app into action, which is an application designed to share information and news among retailers who trade at the shopping center.

Nonetheless, it is the hope of Meadowhall that their trials during this event will help to illustrate the usefulness of iBeacon geolocation technology to retailers and consumers, alike. Location based tech has been rapidly adopted among merchants around the world, but shoppers are more hesitant to take part as they are resistant to opt into programs that involve tracking. Should the technique be employed appropriately, however, this has the chance to become one of the most successful applications achieved, so far.