Tag: black friday mobile shopping

Customers prefer moments of mobile commerce than marathons on Black Friday

A growing number of shoppers are using smartphones to buy products they want during the holiday season.

According to Google, a rising number of consumers are choosing to skip the long Black Friday marathon shopping experiences for small bursts of mobile commerce purchasing through the use of their smartphones.

These m-commerce purchases occur in scattered moments over time instead of all at once as is the Black Friday tradition.

Google has labeled these little bursts of mobile commerce shopping as “micro-moments”. In its blog, the company predicted that “This holiday season, shopping ‘moments’ will replace shopping ‘marathons,’.”

Approximately 54 percent of shoppers who will be making purchases this holiday season have said that they plan to do some of their shopping on their smartphones during periods of free time, such as while they are eating breakfast in the morning or during their daily commute, said Google. This data was generated through an analysis conducted between that company and Ipsos MediaCT from a consumer survey on their holiday season shopping behaviors.

The research showed that people would rather use mobile commerce and are less likely to take marathon in-person trips.

Mobile Commerce - Mobile Shopping Preferred Over Traditional Black Friday ShoppingLast year, Google observed a steady increase in mobile shopping throughout the length of the holiday season and noted a decrease in the number of spikes on the traditionally preferred shopping days such as Black Friday morning.

The company explained in its blog that “This type of shopping has lead to shorter, more purposeful mobile shopping sessions.” It also went on to say that “In fact, while shoppers now spend 7% less time in each mobile session, smartphone’s share of online shopping purchases has gone up 64% over the last year, and 30% of all online shopping purchases now happen on mobile phones.”

Ahead of the Thanksgiving weekend, approximately 61 percent of holiday shoppers will already begin researching the products that they are thinking about buying. That is an increase of 17 percent over last year, despite the fact that Thanksgiving fell very late in the season in 2014. That said, Google still pointed out that while shoppers may start researching early, most purchases will still happen later on in the holiday season.

Holiday mobile commerce is exploding with spiking Black Friday digital sales

Smartphones and tablets made up 37 percent of the traffic on shopping sites that day.

After a powerful push made over Thanksgiving, online spending and sales on Black Friday increased by 9 percent when compared to the same day last year, and 37 percent of that traffic came from holiday mobile commerce users.

The Benchmark real time reporting unit at IBM has released its data from that day.

The data covered 800 online retailers and took millions of different transactions into account. It examined the trends regarding online purchasing, including the holiday mobile commerce sales. When compared to 2012, all of the numbers were looking quite good, having increased over their previous figures. The average order value that was experienced on that date, for example, was $142.33. This was very promising for retailers who saw an average order value of $127.59 online on Thanksgiving, just a day before.

Holiday mobile commerce sales are playing an ever increasing role in those totals.

Holiday Mobile Commerce - Black Friday Digital Sales The shopping that has been occurring over smartphones and tablets has been steadily rising over the last year. This was made quite clear on Black Friday, when 37 percent of all online traffic came from these devices. When compared to the same date in 2012, this was an increase of a full percentage point. The sales that were made over these devices also remained strong, having represented 21 percent of all online sales.

Smartphones were much bigger players in online shopping than tablets, this year. They drove 24.5 percent of all of the traffic online, which was just a sliver over twice the contribution of tablets. Those latter gadgets drove 12.2 percent of the traffic. This makes it clear that at the moment smartphones are clearly the browsing device that people enjoy the most in the mobile sphere.

Equally, tablets owners made notably larger orders than smartphone owners. The average purchase made over a tablet came to $137.55. On the other hand, the average smartphone based holiday mobile commerce order came to $118.33. This indicates that shoppers will purchase more items or larger ticket items when they are working with a larger screen.