Tag: amazon

Amazon aims to establish a foothold in India’s mobile payments space through new acquisition

Amazon has successfully acquired Emvantage Payments

Amazon is looking to compete for the favor of India’s mobile shoppers and has announced the acquisition of Emvantage Payments. The company specializes in payments, allowing online merchants to accept credit and debit card transactions. The company also supports mobile payments, something that Amazon has become very interested in over the past few years. India is one of the world’s fastest growing mobile commerce markets and merchants throughout the world are looking to establish a strong foothold in the country.

Emvantage will continue to help merchants connect with mobile shoppers

Emvantage allows merchants to connect with consumers more easily. Amazon believes that its acquisition of Emvatage will allow the company to accelerate the development of new e-commerce services in India. Emvantage employees will be incorporated into Amazon’s payments team, which will develop products and solutions that are specific to the needs of Indian mobile shoppers. Demand among these shoppers for convenient and secure services has been growing, especially due to the advent of mobile commerce.

The e-commerce space is slated to see strong growth through 2020

amazon - India Mobile PaymentsAccording to Amazon, India will be the world’s largest market after the United States within the next 10 years. This represents trillions of dollars of opportunity for Amazon and other e-commerce companies. The e-commerce space is expected to reach $137 billion in revenue by 2020, considerably higher than the $11 billion in revenue that was reported in 2013. One of the factors that will influence this growth is the availability of mobile payment services, which will allow more consumers to shop online and in physical stores efficiently.

Amazon may face significant competition in the mobile sector

Amazon is working to compete with some of the largest e-commerce companies in India, which have begun to focus on the mobile sector. Mobile consumers have proven to be quite enthusiastic when it comes to online shopping and smartphone penetration is growing quickly throughout the country. As this trend continues, more consumers are likely to take advantage of mobile payments services that allow them to purchase products online.

Mobile phones bought on Amazon in India are no longer returnable

The massive online marketplace has informed buyers in the country that they won’t accept smartphone returns.

Amazon India has now released a statement to shoppers in India to let them know that if they buy mobile phones over the online marketplace and that is not an order fulfilled by the company, itself, then the devices are not returnable.

Feature and smartphones purchased in orders fulfilled by Amazon, itself, will still be covered by the return policy.

When orders are not filled by Amazon, buyers will only be able to have the product replaced in the case that it arrived in defective or damaged condition during transit. That said, the “no longer needed” option will not be available on those purchases any longer. The option for replacement of the product will be available to buyers for a span of 10 days after it was delivered.

The new regulation regarding the withdrawal of the return of mobile phones became effective on February 7.

Amazon - Mobile PhonesIt was becoming quite well known that the return policy was being abused in India when it came to mobile devices. This was becoming a regular issue from which both Amazon India and the website’s massive seller community, were suffering. It was reaching the point that it was commonplace for buyers to purchase the latest mobile technology, use it for a few days and then return it.

The returns were being made regardless of the fact that there was nothing wrong with the device. This was causing Amazon India to have to take on the cost of the additional shipping of the perfectly functional smartphones. At the same time, the sellers of the mobile devices were finding themselves having to return the purchase price and deal with the returned merchandise.

The situation for sellers through Amazon India is not the same as that in the United States. In the U.S., a restocking fee is sometimes charged to the buyer when an item is returned for reasons other than damage or defectiveness. Without these additional levels of deterrent, the system was being abused, particularly in the case of the purchase of mobile phones.