Tag: amazon mobile commerce

Amazon unveils Anonymous mobile payments

| April 22, 2013

Amazon mobile paymentsAmazon looks to make mobile payments more secure

Amazon has been a leading online retailer for several years now, but that does not mean that it is not constantly on the lookout to break new ground. The retailer has recently begun growing more aggressive on the matter of mobile payments, noting that a large portion of consumers shop with their smartphones and tablets. Amazon is eager to embrace these consumers by providing them with comprehensive mobile commerce services and has plans to introduce a new system that will help make mobile payments more secure.

Amazon awarded mobile payments patent

Amazon has been awarded a new patent from the U.S. Patent and Trademark Office for what it calls an “Anonymous mobile payments” system. According to the patent, the system is designed to allow consumers to pay for products using their mobile device, but these consumers will not have to reveal any personal information to those they are purchasing from. Amazon believes that this will provide consumers with a degree of security is largely absent from the current mobile commerce climate.

Security continues to be a major issue in the mobile commerce field

Security is a major concern that many people have when it comes to mobile payments. Protecting a consumers financial information has become a top priority for companies engaging in the mobile commerce field, and several companies have successfully developed mobile commerce platforms that provide a high level of protection. Amazon, however, claims that anonymity offers the best level of peer-to-peer protection, claiming that its system is ideally suited for a digital economy where consumers often sell goods to one another.

Anonymity proves important to consumers online

Anonymity has become a very popular trend on the Internet. Keeping personal information private has been an issue for many consumers over the past few years. Facebook, as well as other social networks, received a great deal of criticism due to their lackluster privacy features, allowing users’ personal information to be accessed easily. In mobile payments, privacy is a much more significant concern and Amazon is poised to address the issue as aggressively as possible.

Amazon and Apple lead satisfaction in mobile commerce

| February 14, 2013

Mobile Commerce Apple and AmazonReport shows Amazon and Apple win over consumers with mobile commerce services

ForeSee, a leading market research firm, has released its ForeSee Mobile Satisfaction Index: Holiday Retail Edition report highlighting consumer satisfaction in the realm of mobile commerce. Traditionally, Amazon and Apple dominate the charts in terms of consumer satisfaction. The two companies boast of a powerful online presence that has proven difficult to compete with among smaller businesses. The report from ForeSee shows that the dominance that Amazon and Apple have established online translates well into the mobile space.

Growth of mobile commerce may not bode well for physical retailers

According to the report, Amazon leads the retail industry in terms of satisfaction among mobile consumers. The retailer has adopted a very strong focus on mobile commerce, offering a variety of services to consumers that want to make purchases using their smart phones and tablets. Apple has followed suit and has found significant success through engaging mobile consumers, many of whom already make use of Apple products. The performance of these two companies does shed some light on the retail industry and its continuing struggle in the offline world.

Some retailers are experiences steep declines in store traffic

Retailers without a strong online presence continue to see major declines in business. Companies like Sears and Gamestop have been seeing less traffic in actual stores. While Gamestop does have a relatively strong online presence, Sears has been lacking in the e-commerce field for years and does not perform well among mobile consumers. Retailers that are not embracing mobile commerce may actually be missing a significant opportunity at keeping their own business afloat.

Mobile commerce adoption is not free

Mobile commerce has become a powerful trend with consumers. Smart phones and tablets are abundant and people are finding it easier to shop using their mobile devices than go to physical stores. Adopting mobile commerce is not free, however, as retailer have to develop a suitable platform that is accommodating to mobile consumers. Those that cannot afford to invest in such an endeavor are unable to fully embrace mobile commerce.