Credit companies pressure US retail industry to upgrade point-of-sale terminals
U.S. retailers are facing a deadline from American Express, Discover, Visa, and MasterCard, to make upgrades to their point-of-sale terminals to make them more compatible with mobile commerce. The deadline is set for October 2015, giving retailers plenty of time to invest in NFC-enabled terminals, but few retailers have shown enthusiasm in diving into the world of mobile commerce. Some retailers claim that mobile commerce is not yet at the point where it can be considered viable.
Mobile commerce is gaining modest ground in US
Despite concerns regarding security and efficiency, mobile commerce is growing in the U.S., backed heavily by financial groups and the telecommunications industry. These parties are investing heavily in NFC technology and the infrastructure needed to make mobile commerce a success. Part of this effort is encouraging the retail industry to make updates to its point-of-sale technology to foster the expansion of mobile commerce.
New terminals may mean better financial security
Retailers are tasked with upgrading their sales terminals to be equipped with NFC technology so as to better serve consumers with NFC-enabled smart phones and mobile devices. These devices can be used to make payments for goods and services, but only if they have an NFC terminal to interact with and finalize the purchase. Sales terminals are also expected to make up the bulk of the security features the mobile commerce industry needs to thrive. As such, these terminals may help placate the fears consumers have been having regarding the safety of their financial information.
Retailers still unconvinced of the popularity of mobile commerce
The retail industry has been disinclined to throw major support behind mobile commerce and prepare for the widespread use of NFC technology because of the relatively high upfront cost associated with such an initiative. Though there have been signs of mobile commerce catching on with some consumers, many retailers claim that there is not enough evidence to justify dumping funds into upgrading technology that is able to meet the needs that consumers have now.