Tag: twitter social media marketing

Companies may be focusing too heavily on posting and not enough on the message they are sharing.

Among the hottest ways for a business to go about spreading the word about itself, encouraging customer interaction, and advertising its latest news is social media marketing, but just because a company has a Twitter account, it doesn’t mean that they know how to use it effectively for their desired purpose.

In fact, many are finding that businesses are failing to use their Twitter opportunities properly.

The entire purpose of social media marketing is to help a business to solve certain problems. It can be used to raise awareness, build reappraisal of a brand, reduce churn, and reward loyalty. These are all the primary goals of marketing over any channel. Twitter offers businesses a very cost effective way to accomplish these goals – when done properly. Unfortunately, for many businesses, this doesn’t appear to be the case.

Social media marketing efforts are all too frequently focusing on presence, not problem solving.

Among the companies that have been able to break away from that trend is Oreo. Despite the fact that the brand has been around for a century and it has already achieved a high level of recognition there had not been any real relevance to the brand among younger audiences. The marketers at that company took it upon themselves to use Twitter creatively and reach out to that generation.

The Super Bowl last year was a defining moment for the brand, when it took advantage of its advertising spots and Twitter to get the very most out of the power failure that struck the massive NFL event.

Since that time, the brand has managed to keep up a strategy that works to engage with consumers over social media marketing on Twitter. Competitor, KitKat, did not miss this lesson and has since boosted their own efforts over this channel, nor have many other major brands. The positive feedback that they have received has reinforced the belief that this form of mobile advertising is getting through to consumers and is making a difference. Equally, other businesses should be studying those successes in order to determine how they can go about applying it to their own efforts.

Though the network’s new suite of ad products have been greatly hyped their performance is still lagging.

Even though Twitter’s newest suite of social media marketing products for mobile has experienced massive hype, it still appears that the microblogging network is falling behind its two giant competitors over this channel.

A recent report has shown that the ads from Twitter aren’t doing as well as Facebook and LinkedIn.

John Blackledge, an analyst from Cowen & Co. has reported that social media marketing ads on Twitter mobile are not performing as well as those that are posted on Facebook and LinkedIn. This suggests that Twitter may not be the dream ad opportunity that many of its investors have come to believe it to be. Blackledge explained that “Twitter is a popular social platform, but shares are too rich in our view.”

The focus on mobile social media marketing has reflected very positively in Twitter’s share prices.

The fall IPO price for Twitter shares in 2013 was $26. That said, by the end of December, that stock had exploded to $74 per share. Equally, though, the social network has not sustained the valuation.

Blackledge conducted some research making social media news, that involved fifty buyers and their opinions regarding the effectiveness of social media companies such as Twitter, and their mobile ads. Only 5 percent of the participants stated that Twitter provided the best ROI. Comparatively, the ads over Facebook were considered to provide the best performance by 60 percent of the participants, with 25 percent giving their applause to LinkedIn.

Those figures suggest that the low ROI is linked to pricing. Blackledge also pointed out that the respondents to his survey commented that some of the downsides of Twitter’s social media marketing tools with regard to advertising value proposition were “high minimum ad spend” and the “cost of campaigns”.

This year is supposed to be a defining one for Twitter, as its numbers and usage continues to grow. It will be interesting to see how today’s figures compare to those that will be generated later on in 2014 or those at the same time next year.