Tag: technology news report

Technology news from J.D. Power and Associates as carriers and gadgets ranked

| October 25, 2013

The massive ratings organization has assigned a rank to the leading smartphones and carriers.

J.D. Power and Associations has now released the tenth version of its annual customer satisfaction rankings, making technology news for gadgets manufacturers and providers, alike.

The company has reported that once again, Apple is holding the top smartphone spot for all U.S. carriers.

That said, when it comes to the carriers themselves, iPhone is still being seen as a better performer for some than it is for others. When it comes to the overall level of satisfaction as reported in this technology news, the highest satisfaction with smartphone devices is from customers of AT&T. In second place is Sprint, followed by T-Mobile, then Verizon Wireless.

The technology news also gave a specific type of applause for Apple and Samsung for achievement.

Technology News - J.D. Power and AssociatesWhat it determined was that Samsung and Apple were the only two brands of cell phone that were capable of achieving scores in overall satisfaction that met or that were higher than the study average in each of the four different performance factors that were taken into consideration. This, according to the J.D. Power 2013 U.S. Wireless Smartphone Satisfaction Study.

The report indicated that the smartphone models that were among the best across each of the four wireless carriers in the Tier 1 level included: Apple iPhone 5; BlackBerry Z10; Nokia Lumia 920; and Samsung Galaxy Note II. This list was presented in alphabetical order and was not arranged in any type of preference or performance level according to the data from the study.

This information is highly useful to the industry and allows companies and consumers, alike, to compare the satisfaction levels that have been achieved by various carriers and device manufacturers in order to make their decisions for the future, and to be able to compare the current data with that collected in previous years in order to better identify trends. This can give the opportunity to view the direction that these brands and carriers may be taking in the future so that more informed choices can be made in the upcoming months and predictions can be made for the next few years.

Technology news report shows over 140 million in US have smartphones

| July 3, 2013

A recent study has shown that the number of these device owners in the country is rapidly growing.

comScore has just released the data of its latest technology news study, called the MobiLens service, which has revealed considerable insight regarding trends in the American smartphone industry.

The most recent report has focused specifically on the three month period that finished at the end of May 2013.

Among all of the smartphone manufacturers, the technology news from Apple was in the lead, as that company was the one with the largest share of the OEM market, at 39 percent. The top platform, on the other hand, was Google Android, which held 52 percent of the platform market share in the United States.

The most significant discovery that was shared by the technology news report, however, was in the growth of ownership.

Technology News - Mobile ReportThe comScore technology news report indicated that there continues to be impressive growth of the smartphone audience in the United States. In fact, at the time of the study, there were an estimated 141 million people in the country who owned smartphones. This represented a mobile market penetration in the country of an astounding 59 percent.

The research examined the growth throughout the entire three month period that ended in May, and not just the time as a whole. For instance, it noted that at the beginning of the research, in February, the penetration in the market in the United States was a full 6 percent lower than it was at the end. That represents a massive amount of growth throughout that short time.

The top OEM was Apple, which held 39.32 percent of American smartphone subscribers. In second place was Samsung, which was considerably behind Apple, with a market share of 23 percent. In third place, well behind Samsung, was HTC, which held its own market share at 8.7 percent. In fourth place, Motorola wasn’t that far behind HTC, at 7,8 percent. Finally, in fifth place, LG had 6.7 percent of the market in the U.S. This technology news is bound to shift again over the next few months if the trend revealed in this study is continued.