Tag: social media mobile

Neolane enhances SoLoMo

Neolane, a provider of conversational marketing technology, has announced improvements to its Neolane Social Marketing platform, called SoLoMo. The enhancements include better functionality with social networking sites, such as Facebook and Twitter, and provide users with more robust geolocation features. Geolocation has become a very important part of marketing, especially in the social media space, because geographic information can help marketers target specific demographics with campaigns that are suited for those groups.

Updates give marketers access to Facebook’s Open Graph

Updates to the SoLoMo platform will allow marketers using it to take advantage of Facebook’s Open Graph, which is designed to collect real time consumer information and integrate it directly into a marketing database. Neolan believes that the ability to use Open Graph will provide marketers with more capabilities to connect with consumers in a more meaningful way. Open Graph manages to avoid some of the privacy concerns that consumers have by informing these consumers that their information is being collected for marketing purposes. Facebook users have the ability to opt out of this process.

Geolocation continues to gain value with marketers

Geolocation marketing is very valuable to advertisers throughout the marketing industry. The advent of mobile technology made it easier for advertisers to acquire the geographic information from consumers that they crave. Sites like Foursquare and Facebook  provide users with the ability to “check in” to locations they visit. This information allows advertisers to develop marketing campaigns that are suited to a consumer’s geographic location and preferences. The Neolane marketing platform is being put on track to provide marketers with more robust capabilities to take advantage of this growing trend.

Mobile marketing presents opportunities for advertisers

Mobile marketing has become vitally important to businesses in the modern age. A huge number of consumers have access to mobile devices, such as smart phones and tablets. These consumers rely heavily on these devices in their daily lives, presenting an ideal opportunity for marketers to establish a constant connection with consumers.

These two industry leaders are generating more in store action than other networks.

A new social media marketing survey conducted by ACTIVE Network has revealed that 47 percent of social network users have taken offline action in some way following an interaction on one of those sites.

These actions consisted of such behaviors as making a purchase, meeting someone, or participating in an event.

Social media marketing and consumer behaviors from five networks were examined within the survey. They included Facebook, Pinterest, Twitter, Google+, and LinkedIn. Among them all, it was determined that Facebook was the greatest driver of offline actions. In fact 87 percent of the users of that site had taken part in at least one offline action as a result of an online interaction there.

The second social media marketing position was taken by relative newcomer, Pinterest.

Pinterest’s social media marketing generated offline action among 70 percent of its users. Next was LinkedIn, with 60 percent, then Twitter, at 56 percent, and finally Google+ at 37 percent. The ACTIVE Network study was entitled “Beyond the Click”.

Also determined through this study was that Facebook and LinkedIn were the leaders in social media marketing that brought about personal connections and meetings in person. These two networks frequently led to meeting offline as well as building direct contacts. In fact, 70 percent of the users of Facebook have gone on to make direct contact with someone because of an interaction that had occurred on the site. Comparatively, 56 percent of LinkedIn users experienced the same result after an interaction on that network.

Similarly, among Facebook users, 40 percent had actually met someone in person because of an interaction that had occurred on that website, where 25 percent of LinkedIn members had done the same thing for that reason.

When it came to event attendance, the leaders were Facebook and Twitter. At Facebook, 58 percent of users had attended an offline event following social media marketing on that site, whereas 31 percent of Twitter users had done the same thing because of what they’d experienced on that network.