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Mobile commerce trends show increasing reliance on social media

Dan Gendro | June 15, 2016

Still, shoppers in the millennial generation have yet to be sold on the concept and aren’t yet buying into it.

Social media has been playing an ever growing role in mobile commerce trends when it comes to its impact on consumers as a whole, but when looking at specific demographics, it becomes rapidly clear that millennials aren’t yet all that impressed with what smartphone based shopping has to offer through social platforms.

When it comes to the drivers behind the growth of m-commerce, social media has been highly important.

Brands have been sending a considerable portion of their marketing budgets toward branded content, native advertising and overhauling their mobile apps to improve the experience of shoppers who are continually on the go. That said, there is a considerable difference in the impact of these mobile commerce trends on millennials than there is on shoppers from other age groups. This appears to suggest that the way that millennials want to interact with a brand and the way brands expect them to want to interact with them has not entirely aligned.

Millennial mobile commerce trends show that brands and individuals appear to have different expectations.

Faceook Continues to Push into Mobile Commerce trends The disconnect appears to lie in the place that millennials actually engage with m-commerce. According to recent data from BI Intelligence, consumers in that age group will use those platforms for researching products and services. This appears to be a strong preference over making a purchase through a mobile app.

The BI Intelligence GlobalWebIndex study has indicated that shoppers in the millennial generation will use Twitter, Facebook and other social media outlets for looking into products before making a purchase. However, they do not actually make those purchases over mobile commerce channels.

The mobile commerce trends revealed by the study include the estimate that 40 percent of global consumers between the ages of 16 and 24 years old are looking into products via social media. That said, 30 percent of the general population are doing so. Social media is not behaving as a direct product purchasing referral but is instead providing a means through which consumers can educate themselves. Brands that want to encourage purchasing may not find that millennial shoppers are buying through the same platforms they use for their product research, but they will still need to maintain a solid presence over those channels if they want to appeal to those consumers, with Facebook providing the most important influence over shopper decision making.

Mobile social media marketing on Facebook could boost Google search results

Julie Campbell | November 23, 2015

The massive search engine is now allowed to crawl public posts and data of some of the network’s members.

Facebook is now permitting the Google search engine crawlers to work their way through some of the public data of its members so that the indexing could lead searchers directly to the source, in a move that could considerably change the face of social media marketing.

This appears to be an opportunity that could be advantageous to both Facebook and Google, but marketers as well.

Now that the announcement has been made, many marketers are already starting to look at ways in which their social media marketing can have a more direct impact on their search engine optimization (SEO) strategies. Google searches conducted over Android-based smartphones will start to display public Facebook information such as Pages, profiles, Groups and Events. Should the user click a given Facebook link from among the results, they will be directed to the specific source on the page within the Facebook app.

This new social media marketing opportunity is being created through Google’s strategy to add search to apps.

Social Media Marketing - Google Search Results According to the Wall Street Journal, which was a first source to actually announce this mobile marketing news, “Google is making inroads in confronting a big challenge – searching inside apps.” This agreement between the two tech giants also suggests that the execs from the top social network are now discovering that sending searchers into their social media platform directly from search engine results presents a range of possibilities.

On the side of Google, it provides users with an even greater incentive to choose that company’s search features as opposed to opting for one of the alternatives, such as Bing. On the side of Facebook, more traffic will be driven to the platform because users who are searching for information will be exposed to links to the social network on a much more regular basis.

From the side of users, particularly in terms of brands with pages and groups, it will be interesting to see how this change will impact their social media marketing strategies and what they do to ensure they achieve the top possible spot for their desired keywords and phrases.