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Facebook continues pushing into the e-commerce space

| August 19, 2015

Social media company hopes to find success with latest e-commerce initiative

Facebook is moving forward with its latest push into the e-commerce space. The social media company has had trouble in this sector before, as its previous e-commerce projects have proven to have little impact and failed to attract support from consumers. Facebook may have found a way to effectively engage consumers, however, with its new shopping feature that it has begun testing with a small number of merchants.

Merchants will be able to sell products directly through Facebook

With Facebook’s latest attempt to break into the e-commerce space, brands will be able to display their products on their Facebook page. Consumers will be able to find information about these products and make a purchase without having to leave the page itself, making digital shopping more convenient. This is not a new concept for Facebook, of course, as it first began inviting brands to use the social media site as their business gateway in 2009.

Company’s previous e-commerce endeavors have failed

e-commerce & facebookBy 2011, Facebook had convinced several large companies, including Nordstrom and GameStop, to open digital stores on the social media site. Through these stores, the brands would sell products, but consumers would be directed to a dedicated e-commerce site operated by the merchant they were purchasing products from. The initiative proved to be fruitless, however, as merchants saw no significant increase in sales or engagement. The companies participating in the initiative closed their digital stores on Facebook within a year.

Social media companies see great promise in the e-commerce space

Facebook is not the only social media company that is trying to find success in the e-commerce space. Twitter and Pinterest have also begun experimenting with “buy” buttons, with their focus leaning more toward mobile consumers interested in shopping online. Even search giant Google is focusing more heavily on the e-commerce space, giving merchants a way to sell products directly through display ads. These companies have, thus far, seen limited success in their endeavors, but they have high hopes for the e-commerce space, especially when it comes to the number of growing mobile shoppers.

Facebook is testing new e-commerce feature

| July 22, 2015

Facebook is testing a feature that will allow retailers to sell products directly from the social media page

Facebook is once again trying its hand in the e-commerce space. The social network has beguns testing a new feature for small and medium-sized businesses, which will allow them to sell products directly through their Facebook pages. For some, this feature will simply direct to a retailer’s website, where products can be purchased as normal. Facebook has not released information concerning which retailers are testing the new feature, but the feature is expected to be quite attractive to mobile consumers.

Breaking into e-commerce may be a difficult task for Facebook

Facebook has taken a strong interest in mobile commerce, but has had trouble entering into this sector for some time. The company has been testing various features that would enable consumers to make purchases on the social network either through a mobile device or a conventional desktop. This social commerce, as it is called, is becoming a popular concept among consumers, as many people often use social networks to research products and look for special deals being offered by retailers.

Company’s past endeavors have not yielded positive results

e-commerce - FacebookWhile consumers are beginning to rely more on social networks to purchase and research products, there is no guarantee that social commerce will find the same success that mobile commerce has had. Consumers may also not be comfortable with shopping through Facebook. The social network had tried to break into the e-commerce space in 2009 through a partnership with 1-800-Flowers. Facebook users were not interested in purchasing products through the social network, however, as they did not see it as a merchant.

Facebook will face significant competition in the e-commerce field

As Facebook enters into the e-commerce space, it will be facing strong competition from other companies that have already found some success in this field. Twitter is one such company, and Pinterest is quickly becoming a significant force in the e-commerce space. Because consumers do not typically see social media companies as retailers, these companies entering into the e-commerce space may be more of a struggle than it has been for retailers.