Tag: online shopping

An Adobe report has indicated that mobile shopping could be a great deal more but retailers are holding back.

While retail m-commerce has been moving forward, according to Adobe, it could be doing a great deal better. The firm’s data from Europe showed that traffic to retailer sites isn’t reaching its potential.

Europe saw an increase of 54 percent year over year in its mobile retail traffic from smartphones.

Adobe published its European retail m-commerce data in its 2016 Mobile Retail Report. Beyond traffic, smartphone based shopping has also led to an 89 percent increase in its revenue growth since last year. This is far greater than the increase in revenue growth experienced via desktop – at 8 percent – and tablets – at 10 percent.

Still, as much as the growth in revenues is significant, mobile commerce conversions aren’t nearly great enough to balance the slipping growth rates in the use of tablets and desktops. Europe saw a consistent increase in smartphone traffic throughout Europe. However, the average retailer experienced very little overall online traffic growth.

The boost in retail m-commerce isn’t actually driving up the use of online shopping overall.

On average, European retailers saw a year over year traffic increase of only 3 percent when taking all channels into account. Tablet traffic slid by 8 percent and desktop traffic fell by 7 percent. The smartphone growth rate was by far the highest but it was not adequate to make up for what was lost over other devices.

That said, the online retail revenue growth rate was healthy at 13 percent over last year. This was primarily built on the foundation of desktop purchases, which continue to represent the vast majority of online purchases.

Desktops brought in 74 percent of total online revenue, despite the fact that they represent a notably lower 58 percent of traffic. Clearly, the conversion rate over desktop is significantly higher than over other devices.

Smartphone retail m-commerce represented 12 percent of total online revenue but 27 percent of the traffic to retail sites across Europe. The average order value over desktop was also far greater than over smartphones. In that area, desktop outperformed smartphones by a sizeable 25 percent.

Mobile commerce is expected to lead the growth of online payments adoption in Malaysia.

According to iPay88, the leading online payment service provider in South East Asia, Malaysia’s m-commerce market will lead the growth of online payments adoption through mobile shopping. The executive director of iPay88 Chan Kok Long said that mobile commerce is now the hot trend to watch and that based on the ratio of the company’s mobile traffic – including its total online payment transactions – digital payment transactions make up nearly 70 percent of the Malaysian market, reported Marketing Interactive.

The mobile commerce trend is expected to rise as the number of mobile device users increases.

Last year, iPay88 recorded that 3.7 million online shoppers who made purchases via its systems used a mobile device. Back in 2014, this number was only 2.0 million, clearly revealing that the growth of mobile shopping in the country is accelerating at a huge speed. So far, this year, iPay88 has reported that in the first quarter 1.6 million shoppers have already made purchase via mobile.

With the number of mobile users increasing in Malaysia, the m-commerce trend is forecasted to increase. In 2015, mobile penetration reached 136 percent with 47 percent of Malaysians using their mobile phones to shop online.

Additionally, iPay88 has also noticed an increase in the number of merchants actively promoting mobile purchases this year. The company also noted that the percentage of mobile traffic has risen significantly from 27 percent in 2014 to 38.4 percent in 2015 to 48.6 percent in 2016 so far.

Malaysia’s m-commerce market ranks third in terms of mobile shopping growth rate in Asia.

This statistic comes from a mobile shopping survey conducted last year, which revealed the country’s mobile shopping growth rate to be over 20 percent from 25.4 percent in 2012 to 45.6 percent in 2014.

Amazon, Apple, Google Play, Walmart and several other popular international online stores have recorded a growing number of consumers making purchases via mobile. However this doesn’t come as a surprise.

“No doubt the availability of cheap smart phones and laptops have made the Internet accessible to a whole new demographic. The advent of tablets and smart watches has also broadened the spectrum of Internet usage,” said iPay88’s executive director Chan Kok Long.

In terms of the m-commerce market in Malaysia, ticketing accounts for 35 percent of purchases made via smartphones, while marketplace/group buying makes up 29 percent. However, when it comes to airline tickets, these items are mostly purchased via tablets.