Tag: mobile sales

Bigcommerce marks the increasingly popularity of mobile commerce

Mobile commerce has been a very beneficial force for Bigcommerce, an e-commerce platform catering to small businesses. The platform represents some 30,000 small and medium-sized businesses around the world, many of which have become increasingly interested in engaging mobile consumers. To this end, these companies have been adopting new mobile commerce services. As these companies put more focus on mobile commerce, consumers are becoming more apt to use their mobile devices to shop and purchase products, according to Bigcommerce.

10.2% of 2012 sales were made from mobile devices

Bigcommerce notes that 10.2% of all sales for the companies it represents are coming from smart phones and tablets. This accounts for approximately $84 million in online sales throughout 2012. Sales make through Apple devices, such as the iPhone and iPad, registered $46 million, representing 84% of all online mobile sales during 2012. Bigcommerce notes that the Android platform saw $13 million in sales during the same time period.

Retail industry continues to be a strong supporter of mobile commerce

Mobile commerce has become especially popular within the retail industry. Many retailers had been made aware of the potential gains they could see through engaging mobile consumer several years ago, hence the nearly universal adoption of mobile marketing. Mobile commerce could further these benefits, especially as consumers become more interested in using the smart phones and tablets to shop.

Android may be more plentiful, but not necessarily popular for mobile commerce

The information from Bigcommerce conflicts with information concerning smart phone ownership. Android devices account for 52% of all smart phones in use, while iPhone represent roughly 34%. Bigcommerce notes that the higher number of Android devices available is due to the fact that the platform is licensed to many groups, while the iOS platform is almost entirely exclusive to Apple. Even though the Android seems to be more prevalent, that does not mean that it is more popular in terms of mobile commerce.

Mobile commerce is not popular with everyone

Mobile commerce has been gaining steam, largely due to the influence of the holiday season, but there is still a long way to go until consumers feel comfortable with using a mobile device to purchase goods and services. New research from The BIO Agency, a digital agency that specializes in online marketing, shows that many U.S. consumers are leery when it comes to mobile commerce. These consumers suggest that security is their primary concern.

41% claim they will not use their mobile device to make a purchase

According to The BIO Agency, 41% of American consumers refuse to use their smart phone or tablet device to make a purchase online or in a store. This accounts for some 103 million shoppers that are not interested in participating in mobile commerce. The general consensus among these consumers is that cellular and tablet devices are not secure enough to make them comfortable with purchasing products online. Without adequate security features, these consumers are unlikely to adopt mobile commerce in any way.

Security may be primary concern

The research from The BIO Agency shows that mobile commerce adoption is highest among younger consumers. Those between the ages of 18 and 24 are most likely to make purchases online using a mobile device, with entertainment products being the most popular. Generally, older consumers are more leery of mobile commerce. This may come from a lack of understanding regarding how mobile commerce works, but many suggest that mobile security must be improved before they can feel comfortable with mobile payments, whether they understand how these payments work or not.

Slow adoption may create problems for mobile commerce in the future

Several industries are investing heavily in mobile commerce. Over the Thanksgiving weekend, shoppers favored their mobile devices when purchasing products, providing a massive amount of momentum behind mobile commerce. This strong showing has secured strong support for mobile commerce, but if consumers continue to resist adoption, this burgeoning industry may be facing significant problems in the future.