Tag: mobile payments transactions

The coffee giant is leading the way in this market as 10 percent of its American purchases use smartphones.

Despite the fact that Starbucks doesn’t have the most generous loyalty or reward programs around, it has most certainly been able to attract the largest number of people to its mobile payments program in the United States.

The minimalistic rewards program does not seem to be doing any damage to the willingness of its customers to pay with smartphones.

The company is continuing to draw new customers and a surprising number of them are using mobile payments to pay for their purchases, even in the United States, which is one of the markets in which the least growth and adoption have been seen. The café chain has continually broken the mold, not only by being successful with the transactions as a whole, but also by doing so using various different types of technique.

Mobile payments have seen considerable struggle with adoption in the United States.

Giants in the industry such as Isis and Google Wallet have essentially fallen flat, so far. Though Square is doing well, it requires mobile devices on the side of the seller, not the consumer. Starbucks, on the other hand, has experienced continual and rapid growth since it first introduced the transaction method.

Ten percent of all American transactions at Starbucks are currently completed using a smartphone. The company has been working very hard to be able to popularize mobile payments and it has managed to overcome the lack of trust that smartphone users have in the security of their devices by basing the system on rechargeable gift cards instead of relying the use of credit or debit cards through their devices.

That said, the actual reason behind the success of Starbucks mobile payments has yet to be identified. Though some have proposed the reward program associated with it, most would agree that it is not a very big incentive. Others feel that it is more convenient than paying through more traditional means. It has also been proposed that the demographic that buys coffee through that chain is also the same one that is more willing to give new technologies a try. Whatever it is, other American companies have yet to replicate it.

eMarketer has reduced its forecasts for the use and value of these transactions this year and onward.

Even as the mobile payments industry continues to insist that it is on the cusp of a massive explosion in use, eMarketer has slashed its growth estimates in half for the remainder of the year.

In October 2012, the firm had predicted that the market would reach the $2.12 billion mark this year.

However, in their latest report, which was only just released, it has reduced that figure to $1 billion, instead. Between 2011 and 2012, mobile payments had experienced a tripling in its transactions. However, eMarketers’ initial growth estimates have now been scaled back considerably as it witnesses an ever larger number of issues in the way of the adoption of these transactions.

Mobile payments struggles continue in the form of adoption problems, delays and a “congested landscape”.

One of the primary factors contributing to the slow adoption of mobile payments is the companies within that industry. There are a tremendous number of players, each of which have their own competing technologies. This lack of a standard or a universal format is causing both consumers and businesses to feel confused about the industry as a whole and is leading them to hesitate before even considering adopting its use.

eMarketer now feels that it will take until 2016 for mobile payments transactions to reach the $20 billion level. This is a full year longer than their previous forecast. At that rate, however, it could still mean that by the end of 2017, it may be able to reach $58 billion, which is certainly nothing to laugh at.

It should be noted that while adoption isn’t exploding as many predictions had thought, mobile payments remains and extremely hot space at the moment. The chance to redefine the way that people pay for the products and services that they purchase is a tremendous opportunity for startups, big tech companies, and large financial institutions alike. It is the first time that this kind of opportunity has opened up since debit cards joined credit cards as being highly popular forms of plastic transaction at a point of sale.