Tag: mobile commerce shopping

Mobile commerce report highlights trends among retailers

| December 10, 2012

 

mobile commerce retail reportMobile commerce becoming more important for the retail industry

The mobile space is becoming increasingly important for the retail industry. A growing number of consumers are beginning to rely more heavily on their mobile devices in order to shop and make purchases. It can be very difficult for retailers to reach out to these consumers through traditional websites and platforms, however, hence the need for sites that are optimized for viewing on mobile devices. A new report from digital marketing firm Acquity Group shows that retailers are beginning to take mobile consumers and mobile commerce more seriously.

Report shows that mobile sites are common with retailers

According to the report, approximately 82% of the top retailers in the world have websites that are optimized for mobile viewing. These sites are ideal for mobile consumers who use a smart phone or tablet in their daily lives. The report also shows that 72% of these retailers also have mobile applications associated with their business. Many of these applications are simply used to make shopping more convenient for consumers and provide them with a way to find more information on particular products they may be interested in. Some of these applications geared toward mobile commerce, facilitating payments for goods via a mobile device.

E-commerce platforms may not be mobile-friendly

Most brands received praise in the report for their various e-commerce initiatives. E-commerce sites appear to be a major success across the board for most of the world’s largest retailers. These sites allow retailers to sell products online, as well as accept payments from consumers all over the world. While the report shows that many of the e-commerce platforms that retailers use are reaching consumers in an effective way, these platforms are much less accommodating to mobile consumers. Many e-commerce platforms are not optimized for mobile service, thus it can be difficult for mobile consumers to make in-store purchases or simply buy products using their mobile device.

Mobile commerce becoming more synonymous with e-commerce

Mobile commerce and e-commerce are quickly becoming a singular channel. In the past, the two had been markedly separate, especially due to the fact that mobile commerce is a relatively new concept. As more consumers become integrated with their mobile devices, retailers are beginning to face a need to become more accommodating of the needs and interests of these consumers.

Future of mobile commerce predicted through Wedbush survey

| December 4, 2012

 

Mobile Commerce SurveySurvey aims to shed light on the possible future of mobile commerce

Mobile commerce may be a rampant success now, but the future of the phenomenon is still unclear. Though consumers have shown great interest in mobile commerce, it is difficult to tell whether this enthusiasm will continue as the economies of the world change and greater security risks emerge in developed markets. Wedbush Decisions Metrics, a market intelligence firm, has released the results of a new survey that aims to shed light on what the future of mobile commerce may be, from the perspective of leading retail companies.

Retailers continue to show interest in mobile consumers

Retailers have taken to mobile commerce in an aggressive fashion, hoping to take advantage of the growing popularity of the concept. While many retailers have long relied on e-commerce gateways — websites that facilitate sales — more companies are adopting point of sale technologies that allow consumers to purchase products in-store with their mobile devices. Consumers are becoming more interested in mobile wallet platforms, which are applications that help facilitate mobile payments. The Wedbush survey notes that mobile commerce will be a significant growth driver for the technology marketplace, which is occupied by companies like eBay and Amazon.

Mobile wallets are a popular tool for consumers

The survey suggests that retailers consider mobile commerce as the next step in the ongoing evolution of e-commerce. The results of the survey show that mobile commerce is performing well in this regard, as consumer engagement is quite high, following a similar trend that emerged when e-commerce began growing in popularity. The survey shows that frequent shoppers are three times as likely to make purchases from their mobile device using a mobile wallet application than traditional consumers.

PayPal cited as most trusted platform

The survey suggests that PayPal has established a strong lead in the mobile wallet space. The company has long held a strong position in the commerce space and has been working to engage mobile consumers in an aggressive fashion. They survey notes that approximately 85% of consumers trust PayPal, making the platform one of the most trusted brands in mobile commerce currently.