Tag: mobile commerce sector

Argos finds success in mobile commerce

Mobile commerce sales make strong progress at Argos

Argos, a leading retailer in the United Kingdom, has been reporting impressive results from the mobile commerce sector. The retailer has been working to become more engaging with mobile consumers in recent years, hoping to offer better services to those tethered to mobile devices. This has become quite common throughout the retail industry. Many companies are eager to engage consumers in new ways, embracing mobile commerce and new marketing initiatives in order to adapt to changes in technology and the shopping habits of consumers.

Sales rise 16% as Argos focuses on the mobile space

Argos has seen its mobile sales more than double during the first half of its fiscal year, rising by 16%. Approximately 43% of the entirety of the retailer’s sales were made online. While the majority of sales were made from traditional computers, sales made through tablets and smartphones grew by 124%. The retailer’s multichannel sales now account for nearly $1 billion, with mobile commerce making up a sizeable portion of that total.

Argos - Mobile CommerceDigital transition makes Argos more relevant with consumers

The retailer is currently undergoing something of a digital transformation. Argos has taken note of the growing popularity of smartphones and tablets among shoppers and has been working to grow more accommodating to the needs of these consumers. In the future, many people are likely to shop from their mobile devices rather than visit physical stores. While this has caused some concern among retailers, companies like Argos are taking a proactive approach to the issue, establishing strong online presences in order to remain relevant with consumers.

Some retailers find mobile commerce to be a challenging problem

Mobile commerce has proven to be beneficial to Argos, but other retailers have not fared as well in their mobile endeavors. One of the greatest challenges currently facing retailers has to do with their websites. Most retail sites are not optimized to be used from a mobile device. This leaves many consumers with a poor experience, making it unlikely for these consumers to participate in any mobile commerce ventures coming from these retailers in the future.

Report shows 23% of online sales come through mobile commerce

Mobile commerce having an impact on online sales

IMRG, a retail industry association based in the United Kingdom, has released a new report concerning mobile commerce. The report shows that mobile shopping is becoming more common among consumers. This may be due to the fact that mobile commerce firms are beginning to take issues like security and efficiency more seriously. As mobile commerce platforms become more secure, consumers are becoming more likely to use these platforms. Efficient platforms also improve the shopping experience, further encouraging consumers to participate in mobile commerce in the future.

23% of online sales now come from mobile devices

The report shows that mobile commerce now accounts for 23% of online sales in the second quarter of 2013. This is an 11.6% increase over what mobile sales had been during the same period in the previous year. While sales are increasing, the report shows that mobile devices are primarily used to research products rather than purchase them outright. While this means that more consumers are using their mobile devices to enhance their shopping experience, it shows that many have yet to ease into the mobile commerce space.

Mobile Commerce ReportSurvey shows majority of smartphone owners have yet to make a mobile payment

A similar survey was recently released by market research firm Econsultancy that shows 51% of smartphone owners have not made a mobile payment with their device in the past six months. Many of these consumers have expressed interest in mobile commerce, but have chosen not to participate due to security concerns and other issues. Security is currently one of the most significant hurdles barring the aggressive progress of the mobile commerce sector.

Security proves to be a problematic issue for mobile commerce

As mobile commerce platforms become more secure, consumers are likely to show more interest in them. Mobile commerce has become popular for consumers and hackers alike, with the latter being drawn to the sector by the abundance of financial information that is readily available therein. Some platforms have been criticized for their lackluster security features, which have placed financial information at risk of theft and exploitation in the past, but this criticism has helped the mobile commerce sector become more aware of the threats that exist in the digital world.