Tag: malaysia mobile commerce

Mobile commerce is expected to lead the growth of online payments adoption in Malaysia.

According to iPay88, the leading online payment service provider in South East Asia, Malaysia’s m-commerce market will lead the growth of online payments adoption through mobile shopping. The executive director of iPay88 Chan Kok Long said that mobile commerce is now the hot trend to watch and that based on the ratio of the company’s mobile traffic – including its total online payment transactions – digital payment transactions make up nearly 70 percent of the Malaysian market, reported Marketing Interactive.

The mobile commerce trend is expected to rise as the number of mobile device users increases.

Last year, iPay88 recorded that 3.7 million online shoppers who made purchases via its systems used a mobile device. Back in 2014, this number was only 2.0 million, clearly revealing that the growth of mobile shopping in the country is accelerating at a huge speed. So far, this year, iPay88 has reported that in the first quarter 1.6 million shoppers have already made purchase via mobile.

With the number of mobile users increasing in Malaysia, the m-commerce trend is forecasted to increase. In 2015, mobile penetration reached 136 percent with 47 percent of Malaysians using their mobile phones to shop online.

Additionally, iPay88 has also noticed an increase in the number of merchants actively promoting mobile purchases this year. The company also noted that the percentage of mobile traffic has risen significantly from 27 percent in 2014 to 38.4 percent in 2015 to 48.6 percent in 2016 so far.

Malaysia’s m-commerce market ranks third in terms of mobile shopping growth rate in Asia.

This statistic comes from a mobile shopping survey conducted last year, which revealed the country’s mobile shopping growth rate to be over 20 percent from 25.4 percent in 2012 to 45.6 percent in 2014.

Amazon, Apple, Google Play, Walmart and several other popular international online stores have recorded a growing number of consumers making purchases via mobile. However this doesn’t come as a surprise.

“No doubt the availability of cheap smart phones and laptops have made the Internet accessible to a whole new demographic. The advent of tablets and smart watches has also broadened the spectrum of Internet usage,” said iPay88’s executive director Chan Kok Long.

In terms of the m-commerce market in Malaysia, ticketing accounts for 35 percent of purchases made via smartphones, while marketplace/group buying makes up 29 percent. However, when it comes to airline tickets, these items are mostly purchased via tablets.

In the South Asian country, shopping over smartphones and tablets is now on par with PCs.

A mobile commerce report has recently been released by BuzzCity, which has provided some useful insight in to the direction that digital shopping trends are taking over a number of different online channels.

The report has shown that Malaysia currently has the largest percentage of mobile shoppers in the world.

According to the data from the report, 42 percent of consumers are use mobile commerce in that country. Among all of the respondents who were surveyed – who totaled 3,590 people and who lived in 26 different countries across various 11 Asia Pacific marketplaces – 48 percent said that they made online purchases on a regular basis. The report also indicated that almost one in every five participants would use the internet to browse products before making a purchase in-store.

Across PC and mobile commerce combined, 70 percent of smartphone users shop online.

In Malaysia, the report found that when it comes to shopping, mobile and PC are now on par and are both continuing to drive important trends and changes in consumer purchasing behaviors. BuzzCity’s report stated that “In some countries, mobile has become the most dominant shopping channel. This is highly apparent in the Asia Pacific region where mobile leads the way for shopping, as more of the population turn to mobile as their primary device.”

It went on to say that 32 percent of the participants from Malaysia made purchases over m-commerce when compared to the percentage of shoppers in that region who shop over PC, which was 21 percent. More growth is anticipated in mobile as 30 percent of the respondents who were not already using their devices for shopping would consider doing so.

That said, the report also pointed out that the tremendous increases seen in mobile commerce appear to have taken many retailers off guard. It showed that a growing number of people are also leaving shops without actually buying anything. There are several reasons for this. For example, 22 percent said that they had found a better deal online and 27 percent said they couldn’t find what they wanted in the shop. This was compared to 13 percent and 14 percent, respectively, last year.