Tag: barclays

Instant mobile payments service lets UK Companies pay customers via phone numbers

UK companies will soon receive m-payments platform which sends payments instantly via Pingit or Paym.

British multinational banking and financial service company, Barclays, has teamed up with digital banking solutions provider, Bottomline Technologies, to offer UK businesses an instant mobile payments platform that will enable businesses to send payments fast and directly to customers via their mobile phone number. The platform is Bottomline Technologies’ C-Series payments processing module and will enable payments to be sent through Barclays’ Pingit mobile app or the Barclays-supported Paym mobile payment platform.

The transactions can be made without requiring the bank account details of consumers.

The businesses that use the service – companies ranging from utilities to insurers – will be able to make instant mobile payments, which also includes refunds, directly to consumers with just their phone numbers. No bank account details are needed.

Barclays Bank - Instant Moble Payments ServiceWith the service, consumers can make payments nearly immediately via their mobile phone, whether it’s to pay a gas bill or for travel fares. On the flip side, businesses can pay their customers without having to handle the sensitive bank account details, reported The Financial Times.

To use the instant mobile payments service, consumers and companies must be registered with Paym or Pignit.

In order to use the service, consumers and companies must be registered with either Paym or Pingit. That said, recipients who want to receive a payment through their phone number do not have to bank with Barclays, nor do they need to have a smartphone to use Pignit.

Furthermore, according to Bottomline, “If a recipient wants to receive a payment via their phone number but is not registered to either service, they will receive an SMS inviting them to register to Pingit within five days.”

That said, for businesses, the service does require a Barclays Corporate UK bank account.

Combined, both Pignit and Paym cover more than five million accounts in the UK. Bottomline stated that “There are already over 3 million phone numbers registered with Pingit and over 3 million registered with Paym.”

Pingit managing director, Darren Foulds, commented on the instant mobile payments platform saying that it is a payment solution that will offer additional security as well as faster speed and convenience for companies and their customers.

NatWest mobile payments service has an unfortunate glitch

Consumers continue to worry about the security issues associated with mobile commerce

Mobile commerce is growing in popularity, but this does not mean that new payment platforms are perfect. Over the past few years, consumers interested in mobile payments have expressed concern regarding security issues. Primarily, consumers are worried that their financial information is at risk of being exploited if they make use of a mobile payment service. This has been true in the past, as malicious groups have targeted such services and have gained access to sensitive information.

Some cash through Paym is going to the wrong accounts

NatWest, the United Kingdom’s largest retail and commercial bank, admits that mobile payments are not perfect. The bank’s own service, called Paym, is included in this, with the bank noting that, at times, money could be put into the wrong account due to a glitch. Before consumers can use Paym to make a purchase, they must funnel money into their accounts that are linked to the service. The glitch caused this money to be sent to accounts that were not linked to the service, much to the surprise of the owner of that bank account. NatWest is now working on fixing this problem in order to ensure that money goes where it is meant to.

Paym has become very popular among consumers

Mobile Payments ProblemPaym launched in April of 2014 and more than $150 million in payments have been sent through the service since that time. Approximately 40 million people use the service, making it one of the most popular services of its kind in the United Kingdom. Paym does not only work with NatWest accounts, of course, and those with accounts with Barclays, Lloyds Bank, and several other organizations can use the service.

Glitch highlights security concerns that exist in the mobile commerce space

The glitch suffered by Paym highlights ongoing concerns regarding the mobile commerce sector. Because new payment systems are electronic and, in many cases, automated, they are susceptible to faults in software. Glitches can lead to a major financial impact for consumers and businesses alike, which could result in liability issues for organizations responsible for these payment systems.