Author: media24

Denver, CO February 15, 2023 –(PR.com)– HoduSoft, one of the leading providers of high-quality white-label call and contact centers, IP PBX, and broadcasting software in India, is making waves in Canada and the UK by offering its omnichannel call center and contact center software solutions to various types of businesses across industries.

HoduSoft has exclusively designed its HoduCC omnichannel call center and contact center software for a variety of British businesses and officially bilingual markets such as Canada. The multilingual and multi-tenant features of its omnichannel call center and contact center software equip businesses in both countries to serve their customers efficiently.

The Ahmedabad-based Unified Communication (UC) solution provider presently serves more than 250 clients in over 40 countries spread across six continents.

One of the greatest advantages of the HoduCC omnichannel center software is it is extremely easy to set up and use and that makes it extremely popular in Canada and the UK. Apart from helping businesses to optimize time, efforts, and costs, omnichannel software is also enhancing agents’ productivity and customer satisfaction in leaps and bounds.

Some features of HoduCC’s omnichannel call center and contact center software make it a big hit in Canada and the UK markets.

Auto dialer: HoduCC omnichannel software’s auto dialer is one of the best auto-dialers out there.

Predictive dialer: GetApp index lists HoduCC as Category Leader for Predictive Dialer software. Apart from that SoftwareSuggest and Capterra also rank HoduCC as one of the best predictive dialer software available in the market.

Call recording: Gartner Digital Markets report features HoduCC omnichannel contact center and call center software as a Category Leader and FrontRunner for call recording solutions.

HoduCC has many more sophisticated features such as automatic call distribution, multi-level IVR, single-tenant and multi-tenant features, built-in CRM, skill-based routing, real-time analytics and report, and many more. The omnichannel software provides easy integration with all the major CRM platforms including Salesforce, Zendesk, and ZOHO as well as SMS platforms such as Twilio and TELNYX.

Speaking on the company’s success in Canadian and British markets, HoduSoft’s Co-founder and Chief Business Development Officer Kartik Khambhati said, “At HoduSoft, we are delighted to grow from strength to strength with our HoduCC software. Even though we have tailored the omnichannel call center and contact center solution to suit the needs of British and Canadian businesses, the response we have received from many of our clients is overwhelming.”

“Our innovative call center and contact center software and other solutions are extremely compatible with remote work, using which our clients are able to coordinate with their customer service representatives from anywhere in the world. We are confident of creating strong synergies with many more companies not only in Canada, the UK, and the US but in many more countries,” he added.

About HoduCC omnichannel call center and contact center
The feature-rich HoduCC omnichannel call center and contact center software is designed to provide excellent and personalized customer service. Technology and Maintenance Council recognized HoduCC omnichannel call center and contact center software for the “Customer Contact Center Technology Award 2021.” The latest Gartner Digital Markets report names HoduCC as a Category Leader and FrontRunner for call recording solutions.

About HoduSoft
Established in 2015, HoduSoft is one of the leading VoIP solution providers in India. Over the years, HoduSoft has emerged as one of the leading unified communications software providers that offer world-class communication products at exceptional price points. Apart from HoduCC contact and call center software, HoduSoft is also the maker of quality software products such as HoduPBX and HoduBlast.

Contact Information:
HoduSoft Pvt. Ltd.
Kartik Khambhati
707-708-4638
Contact via Email
www.hodusoft.com

Read the full story here: https://www.pr.com/press-release/879239

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Dallas, TX February 08, 2023 –(PR.com)– 2020 Companies has been honored with a Glassdoor Employees’ Choice Award, recognizing the Best Places to Work in 2023. Unlike other workplace awards, the Glassdoor Employees’ Choice Award, now in its 15th year, is based solely on the input of employees, who voluntarily provide anonymous feedback by completing a company review about their job, work environment, and employer on Glassdoor, the worldwide leader on insights about jobs and companies.

2020 Companies President, Steve Peters noted, “Our relationship with our employees is a collaboration. Over the last several years, we have been intentional about understanding our people’s ideal workplace and delivering meaningful change. We know the value our people bring to our clients, and we constantly evolve to ensure our people feel valued and have opportunities to learn and grow within our organization. This recognition is a testament to our people; their passion has helped 2020 Companies build an award-winning work culture.”

“The past year brought extreme highs and lows for job seekers and employees, but despite an increasingly uncertain job market, Glassdoor data shows there are still companies hyper-focused on creating outstanding employee experiences,” said Christian Sutherland-Wong, Glassdoor Chief Executive Officer. “It’s encouraging to see companies doubling down on employee mental health and wellbeing, diversity and inclusion, competitive benefits, and flexible work environments as we head into 2023. I sincerely congratulate all of the Best Places to Work winners.”

On Glassdoor, current and former employees voluntarily and anonymously share insights and opinions about their work environments by sharing a company review designed to capture an honest and authentic inside look at what a specific job may be like at a particular company. When sharing a company review on Glassdoor, employees are asked to rate their satisfaction with the company overall and key workplace factors like career opportunities, compensation and benefits, culture and values, senior management, diversity and inclusion, and work/life balance. In addition, employees are asked to describe the best reasons to work at their companies as well as any downsides.

Glassdoor’s Best Places to Work winners were determined using company reviews shared by U.S.-based employees between October 19, 2021, and October 17, 2022. During the year-long eligibility period, employers considered for the extensive list must have received at least 75 ratings for each of Glassdoor’s nine workplace attributes (overall company rating, career opportunities, compensation and benefits, culture and values, diversity and inclusion, senior management, work-life balance, recommend to a friend and six-month business outlook). The final list is compiled using Glassdoor’s proprietary algorithm, led by its Economic Research Team, and considers the reviews’ quantity, quality, and consistency.

For the Glassdoor Best Places to Work winners in 2023, please visit: gldr.co/BPTW

About 2020 Companies
2020 Companies (Southlake, TX) is a 3PL sales strategy and experiential marketing agency. We provide innovative turnkey outsourced solutions to assist sales, create experiences, provide marketing strategy, execute merchandising needs, and develop nationwide virtual/online/in-person training. 2020 Companies has over 10,000 employees in over 50,000 retail locations across the United States, partnering with many of the most recognized electronics and consumer goods global brands. For more information, visit 2020companies.com.

About Glassdoor
Glassdoor is revolutionizing how people everywhere find jobs and companies they love by providing deeper workplace transparency. Professionals turn to Glassdoor to research ratings, reviews, salaries, and more at millions of employers, and to Fishbowl by Glassdoor to engage in candid workplace conversations. Companies use Glassdoor to post jobs and attract talent through employer branding and employee insights products. Glassdoor is a subsidiary of Recruit Holdings, a leading global technology company, and a part of its fast-growing HR Technology business unit. For more information, visit www.glassdoor.com.

“Glassdoor” and its logo are proprietary trademarks of Glassdoor, Inc.

Contact Information:
2020 Companies
Ross H. Wissner
214-676-6379
Contact via Email
2020companies.com

Read the full story here: https://www.pr.com/press-release/878677

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Source: PR.com